Hi
The following information maybe useful to you:
Reference Link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;254631&Product=win20
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SYMPTOMS
=========
After you click Start, point to Settings, and then double-click Network and
Dial-up Connections, or Right-Click My Network Places on the desktop and
select properties, you may experience one or more of the following
symptoms:
o The network adapter has a resource conflict with another device, causing
the Local Area Connection icon not to be displayed. Note that Device
Manager may incorrectly show the device to be working properly.
o The Local Area Connection icon may be missing.
o The Make New Connection icon may be missing.
o When you double-click Make New Connection, you may receive the following
error message:
Unable to create the specified connection. This can be caused by
insufficient memory or not enough disk space.
CAUSE
=====
This behavior can occur because of one or more of the following reasons:
o The Plug and Play service is not running, causing the Local Area
Connection icon to not be displayed.
o The Remote Procedure Call (RPC) service is not running, causing the Make
New Connection icon to not be displayed.
o You used the Dcomcnfg.exe tool to change DCOM default settings, causing
the error message listed earlier in this article to be displayed.
o One of the following network dlls is not properly registered.
o Netcfgx.dll
o Netman.dll
o Netshell.dll
o The Network Connections service is disabled or is not started, causing
the Local Area Connection icon to not be displayed.
RESOLUTION
==========
To resolve this behavior, use the appropriate method:
Verify That the Device Resources Are Correct
To resolve this behavior:
1. Obtain the network adapter configuration utility from the manufacturer
of the network adapter. Typically, you must boot the computer from an
MS-DOS or Windows 95/98 Startup disk to run these utilities.
2. If the network adapter uses jumpers for its settings, verify that the
settings do not conflict with another device and manually change them to a
resource setting that is not currently in use.
NOTE: You may need to remove all devices except the NIC and add them back
one at a time to determine which device the network adapter conflicts with.
Start the Plug and Play Service
To resolve this behavior:
1. Click Start, point to Programs, point to Administrative Tools, and then
click Computer Management.
2. Double-click Services and Applications, click Services, and then
double-click Plug and Play.
3. In the Startup type dialog box, click Automatic, click OK, and then
restart your computer.
NOTE: If the Local Area Connection icon is still missing, press F5 several
times to refresh the screen. Also, you may try restarting your computer in
Safe Mode with Networking.
Start the RPC Service
To resolve this behavior:
1. Click Start, point to Programs, point to Administrative Tools, and then
click Computer Management.
2. Double-click Services and Applications, click Services, and then
double-click Remote Procedure Call (RPC).
3. In the Startup type dialog box, click Automatic, click OK, and then
restart your computer.
NOTE: If the RPC Service is disabled, you may need to use the Recovery
Console. For additional information about starting and using Recovery
Console, click the article number below to view the article in the
Microsoft Knowledge Base:
229716 - Description of the Windows 2000 Recovery Console
4. In Recovery Console, run Enable RPCSS Service_Auto_Start, and then
restart your computer.
NOTE: If the Make New Connection icon is still missing, press F5 several
times to refresh the screen. Also, you may try restarting your computer in
Safe Mode with Networking.
Reset Default DCOM Permissions
To work around this problem:
1. Click Start, click Run, type dcomcnfg, and then click OK.
2. On the Default Properties tab, click any setting other than Anonymous
in the Default Impersonation Level box. The default setting is Identify.
Register the Following Dlls
1. Click Start, click Run, and then type cmd.exe on the Open line.
2. Type the following lines, and then press ENTER after you type each line:
regsvr32 netshell.dll
regsvr32 netcfgx.dll
regsvr32 netman.dll
3. Restart the computer.
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
MORE INFORMATION
================
This problem also occurs if the Allow service to interact with desktop
check box is cleared on the Log On tab in the properties of the Network
Connections service.
Other Links that you can look at:
For RPC Service Stopping
http://support.microsoft.com/default.aspx?scid=kb;en-us;327148&Product=win20
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DHCP Server Service Related Errors
http://support.microsoft.com/default.aspx?scid=kb;en-us;200462&Product=win20
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Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no rights.
