error loading help and support

G

Guest

when i click on help and support nothing happens. I've gone and tried the
instal option for the pchealth.inf file, but no change. I want to know if
there is anything else i can try before i preform a repair or clean
installation? Thanks
 
R

Ramesh, MS-MVP

For the Help and Support issue, here is a couple of options starting with a
DLL registration. (Proceed to next method if one fails to resolve the
problem):

Type in Start, Run dialog:

helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript

Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm

In _nothing_ helps, try reinstalling HelpCenter:

Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP
CD (if available).

Comprehensive rebuild method:
http://windowsxp.mvps.org/rebuildhelp.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
 

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