Error installing service pack 1

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have an xp machine with no service packs applied which is having major
problems. When I try to install service pack 1 for windows xp i get the
error "installation failed, check to make sure the cryptographic service is
running". When I check the service, it is running. I have stopped and
restarted this service but the installation still fails. When I try to
install service pack 2, I just get an error "file not found" and cannot get
service pack 2 installed either. I am trying to install both service packs
from cd, the machine is having internet explorer problems and the windows
update web site will not work. Any help?
 
I don't know what the problem is, but don't bother with SP1, it's part of
SP2. You only need to install SP2.

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Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Thank you Mike, but I already have service pack 2 full version downloaded and
saved onto cd...this is how I am trying to install and this is where I am
getting the error file not found. I still need help on this.
 
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