error installing a program....help!

[David James]

as i was installing the trial version of ULEAD Video Studio 8......towards
the end of installation,this error message poped up:

Error Code: -5003 : 0x5
Error Information:

SetupDLL\SetupDLL.cpp (1889)

pAPP:Ulead VideoStudio 8 Trial
PVENDOR:Ulead Systems
PGUID:4F1DA6BF-3614-48A1-9970-9E90F646789E
$7.1.100.1248
@Windows XP Service Pack 2 (2600) BT_OTHER 0.64

what exactly can i do so that i can install the program without having this
message pop out??
thanks.

 

[hardhead]

disable sp2 firewall and try again, it could be blocking
it for a reason.