Is this the error message. If not please post the exact message.
Cannot Print in Internet Explorer if Surfairy Is Installed
When Surfairy is installed on a computer that is running Internet Explorer 6
Service Pack 1(SP1) or the August 22, 2002, cumulative patch for Internet
Explorer, you cannot print or use the Print Preview feature in Internet
Explorer. You may receive the following error message:
Line: 93 Char: 1, Error: Access denied: 0, URL:
res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/preview.dlg http://support.microsoft.com/?kbid=811165 (i. e. 6. XP 6/5/2003)
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Then remove all the other parasites.
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm
IMPORTANT:
Before trying to remove spyware, download a copy of LSPFIX from
the URL below - some malware may kill your internet connection when it is
removed, this program will enable you to regain your connection. http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
XP)