Error in outlook 2002 when attempting to resolve addresses

  • Thread starter Thread starter Frank
  • Start date Start date
F

Frank

Hi MVP. Thanks in advance for any help you can offer.

When I attempt to resolve names on email messages that I'm
sending, they are not found in my outlook contacts list.
The names are there so I click on the show more names
button and am presented with a dialog that says:

"The address list could not be displayed. The Contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you do not
have permissions. For information on how to remove this
folder from the Outlook Address Book, see Microsoft
Outlook Help."

I have looked in the help but have not found a way to get
past this error.

I may have caused this error to happen when I once opened
an archive .pst folder and then, with out closing the file
in outlook, moved the file.

Any help?

Thanks!
 
That means your Outlook Address Book Service is not connected to your
Contacts Folder.
Post your Outlook version so we can tell you what to do.
 
Thanks Russ. My Outlook version, as shown in the
help/about box, is 10.2627.2625.

Outlook 2002.

Frank
-----Original Message-----
That means your Outlook Address Book Service is not connected to your
Contacts Folder.
Post your Outlook version so we can tell you what to do.
--
Russ Valentine
[MVP-Outlook]
Hi MVP. Thanks in advance for any help you can offer.

When I attempt to resolve names on email messages that I'm
sending, they are not found in my outlook contacts list.
The names are there so I click on the show more names
button and am presented with a dialog that says:

"The address list could not be displayed. The Contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you do not
have permissions. For information on how to remove this
folder from the Outlook Address Book, see Microsoft
Outlook Help."

I have looked in the help but have not found a way to get
past this error.

I may have caused this error to happen when I once opened
an archive .pst folder and then, with out closing the file
in outlook, moved the file.

Any help?

Thanks!
Click to expand...


.
Click to expand...
 
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.


--
Russ Valentine
[MVP-Outlook]
Frank said:
Thanks Russ. My Outlook version, as shown in the
help/about box, is 10.2627.2625.

Outlook 2002.

Frank
-----Original Message-----
That means your Outlook Address Book Service is not connected to your
Contacts Folder.
Post your Outlook version so we can tell you what to do.
--
Russ Valentine
[MVP-Outlook]
Hi MVP. Thanks in advance for any help you can offer.

When I attempt to resolve names on email messages that I'm
sending, they are not found in my outlook contacts list.
The names are there so I click on the show more names
button and am presented with a dialog that says:

"The address list could not be displayed. The Contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you do not
have permissions. For information on how to remove this
folder from the Outlook Address Book, see Microsoft
Outlook Help."

I have looked in the help but have not found a way to get
past this error.

I may have caused this error to happen when I once opened
an archive .pst folder and then, with out closing the file
in outlook, moved the file.

Any help?

Thanks!
Click to expand...


.
Click to expand...
Click to expand...
 
THANK YOU!!! That did the trick!

Frank
-----Original Message-----
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.


--
Russ Valentine
[MVP-Outlook]
Thanks Russ. My Outlook version, as shown in the
help/about box, is 10.2627.2625.

Outlook 2002.

Frank
-----Original Message-----
That means your Outlook Address Book Service is not connected to your
Contacts Folder.
Post your Outlook version so we can tell you what to do.
--
Russ Valentine
[MVP-Outlook]
Hi MVP. Thanks in advance for any help you can offer.

When I attempt to resolve names on email messages
Click to expand...
that
I'm
sending, they are not found in my outlook contacts list.
The names are there so I click on the show more names
button and am presented with a dialog that says:

"The address list could not be displayed. The Contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you do not
have permissions. For information on how to remove this
folder from the Outlook Address Book, see Microsoft
Outlook Help."

I have looked in the help but have not found a way to get
past this error.

I may have caused this error to happen when I once opened
an archive .pst folder and then, with out closing the file
in outlook, moved the file.

Any help?

Thanks!


.
Click to expand...
Click to expand...


.
Click to expand...
 
Back
Top