Error during uninstallation of MS antispyware

  • Thread starter Thread starter Craig
  • Start date Start date
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Craig

In order to re-install Microsoft AntiSpyware, I decided to uninstall the
antispyware.
During the uninstallation, I got the following error:

Microsoft AntiSpyware Installer Information

Error 1402. Could not open key:
HKEY_LOCAL_MACHINE-SOFTWARE-Microsoft\Windows\CurrentVersion\Run. Verify
that you have sufficient access to that key, or contact your support
personnel.

Because this error, uninstallation was failed.

I am wondering why "run" file could not open. What is the solution?
Thanks. Craig
 
(e-mail address removed)

Craig said:
In order to re-install Microsoft AntiSpyware, I decided to uninstall the
antispyware.
During the uninstallation, I got the following error:

Microsoft AntiSpyware Installer Information

Error 1402. Could not open key:
HKEY_LOCAL_MACHINE-SOFTWARE-Microsoft\Windows\CurrentVersion\Run. Verify
that you have sufficient access to that key, or contact your support
personnel.

Because this error, uninstallation was failed.

I am wondering why "run" file could not open. What is the solution?
Thanks. Craig
Click to expand...
 
Craig,

Using the registry editor ( go to Start, Run, type in
regedit
Click OK )
navigate to the key, click once on it, then click Edit, Permissions.
If your User Profile has Administrator rights then the boxes should be
checked next to Full Control and Read. SYSTEM should be set the same.
If they aren't suggest you change them.
Error 1402 can be caused by malware already present on the system. Have
you scanned for them lately ? :
http://www.aumha.org/a/quickfix.htm

If the registry key is set correctly and you're still getting the error
then suggest you go to Add/Remove Programs in the Control Panel. Click
on Microsoft AntiSpyware BETA to highlight it, then click the
Change/Remove button. Choose the Update option. This will result in the
reinstallation of MWAS.
Another method to reinstall it is by using the Windows Installer Cleanup
Utility to remove all configuration settings for MWAS, then attempting
to install it to the same folder where it presently resides :
http://support.microsoft.com/kb/290301


MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============
 
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