Error configuring RRAS Ports

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have RRAS enabled and running on a W2K server. I'm
trying to dial into the server but the connection is
refused because the dialup modem is set only for routing.
When I try to change the port properties of the server
dialup modem in RRAS from Routing to RAS, I get the
following error message:

The port information cannot be saved. Cannot complete this
function (800703eb).

Why is this happening, and how do I resolve this?
 
First, try just uninstalling and reinstalling your modem(s), if you haven't
already. If this fails, try this:

1) Uninstall all modems in control panel, modems.

2) Follow Q241257 and delete all ghosted com ports and ghosted modems.
241257 Device Manager Does Not Display Devices Not Currently Present in
Windows
http://support.microsoft.com/?id=241257


3)Go into regedt32 under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
and look for the Modem subkey. That key should not exist if you don't have
any
modems installed in Control Panel, modems. If it's there, delete it.

4) Also go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96D-E325-11C
E-BFC1-0
8002BE10318} and delete the remaining 000x keys. A system with no modems
installed
doesn't have any subfolders installed there like 0000 or 0001. Again,
delete those
000x regkeys.

5) Then, go into control panel, modems and installed a modem on one of the
com ports.

--------------------
I have RRAS enabled and running on a W2K server. I'm
trying to dial into the server but the connection is
refused because the dialup modem is set only for routing.
When I try to change the port properties of the server
dialup modem in RRAS from Routing to RAS, I get the
following error message:

The port information cannot be saved. Cannot complete this
function (800703eb).

Why is this happening, and how do I resolve this?
Click to expand...

__
Danny Slye
Microsoft Support Professional
MCSE

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