Error comes when visiting support.dell.com

  • Thread starter Thread starter Guest
  • Start date Start date
The error says: Internet Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience.
Clicking the link for more information reveals: Error Signature: AppName:
iexplore.exe AppVer: 6.0.2900.2180 ModName: kernel32.dll ModVer:
5.1.2600.2180 Offset: 0001eb33
 
Sam1981 said:
The error says: Internet Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience.
Clicking the link for more information reveals: Error Signature: AppName:
iexplore.exe AppVer: 6.0.2900.2180 ModName: kernel32.dll ModVer:
5.1.2600.2180 Offset: 0001eb33
Click to expand...

I suspect a malware infection.

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
 
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