Error Code

  • Thread starter Thread starter toneywho
  • Start date Start date
T

toneywho

I have a new computer, a HP Pavilion a6567c. Every time I try to do a Vista
update I get the following error code: 80070005, and I cannot install this
update: HP Bus Controllers and Ports, Display software update released in
May, 2007. HP says it's no concern of theirs and MS sends me on a chase
that leads to me finding this is a common error code but no common fix.
Every thing I try doesn't work. Is there any help anywhere that has all the
fixes in one spot? I bought this computer at Costco and their help was to
reload the program! Failing a way to solve this error code is there a way
to update the HP Bus Controllers and Ports, Displays using some other means.
Thanks for any help.
 
Hi,

Depends on which update system you are referring to. HP's own update program
generally works pretty well, but it's not a part of Windows Update and
Microsoft will not be able to assist you with it. If it's Windows/Microsoft
Update you are referring to, then free support can be found here:
http://support.microsoft.com/ph/6527#tab0. If it's HP's own internal update
engine, then call HP and let them know you are returning their system for a
full refund, then do so. Contact your credit card company, if you used one,
and have the payment withheld. HP is solely responsible for support of their
systems per their OEM agreements. If they don't want to do it, then you
don't want their machine.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
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