Error Code 39 for dvd player

  • Thread starter Thread starter Douglass McCuiston
  • Start date Start date
D

Douglass McCuiston

I am running xp home and the bios sees the dvd player but windows gives me
the error 39 code. What can i do to use my new dvd writer in my pc?

Doug
 
Do you have the correct drivers? Did you install the drivers if the drive
came with them? If not, try that and see.
 
Yes and yes. Still code 39.
dragonfly said:
Do you have the correct drivers? Did you install the drivers if the drive
came with them? If not, try that and see.
Click to expand...
 
Then I am clueless. Google is your friend! Try searching on there (If you
have not already done that).
 
Sounds like a defective drive. All DVD drives use the ATA command set (incl
SATA ones), and if there is a problem then the drive is bad.
 
Douglass said:
I am running xp home and the bios sees the dvd player but windows
gives me the error 39 code. What can i do to use my new dvd writer
in my pc?
Click to expand...

Just for fun...

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.



Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)
 
Douglass said:
I am running xp home and the bios sees the dvd player but windows gives me
the error 39 code. What can i do to use my new dvd writer in my pc?

Doug
Click to expand...

Read the following article which appears among the results of searches
for Error code 39 in Google and the MS support site

Article ID: 314060

"You can no longer access the CD drive or the DVD drive, or you receive
an error message after you remove a CD recording program or a DVD
recording program in Windows XP: "error code 31"

http://support.microsoft.com/kb/314060

Review the following if you have uninstalled the coressponding
publisher's CD/DVD utilities from the system

Nero Cleantools
http://www.nero.com/eng/downloads-cleantools.html

Clean Uninstall of Easy CD Creator 5
http://kb.roxio.com/content/kb/Creator/EEZ000182?set-locale=en
 
Douglass said:
I am running xp home and the bios sees the dvd player but windows gives me
the error 39 code. What can i do to use my new dvd writer in my pc?

Doug
Click to expand...

A keyword you can look for is "Upperfilter/Lowerfilter". What I wasn't
sure of, is how those could affect the driver loading. I thought the
filter thing, caused failures when you go to use the drive, but didn't
prevent the driver from loading.

http://www.computing.net/cgi-bin/printer.pl?13382|windowsxp

There are some tools for clearing the filters, as mentioned here.

http://www.annoyances.org/exec/forum/winxp/t1057386021

--> http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs

That one is a text file, so you can read what it is doing with a text editor.
It is based on CDGONE.reg, a file you can see here. It is doing the same
thing to the registry.

http://www.aumha.org/downloads/cdgone.zip

I suspect using a search engine and using "4D36E965-E325-11CE-BFC1-08002BE10318"
as a search term, will turn up more cases where this fix applies.

The dougknox site also has a version as an EXE. Maybe that is for people
who cannot get the VBS to work. So there are many options.

--> http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Just a guess,
Paul
 
Thanks. I will try tomorrow.
Doug
Shenan Stanley said:
Just for fun...

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.



Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)
Click to expand...
 
Thanks. I will give it a shot.

Doug
RobertVA said:
Read the following article which appears among the results of searches
for Error code 39 in Google and the MS support site

Article ID: 314060

"You can no longer access the CD drive or the DVD drive, or you receive
an error message after you remove a CD recording program or a DVD
recording program in Windows XP: "error code 31"

http://support.microsoft.com/kb/314060

Review the following if you have uninstalled the coressponding
publisher's CD/DVD utilities from the system

Nero Cleantools
http://www.nero.com/eng/downloads-cleantools.html

Clean Uninstall of Easy CD Creator 5
http://kb.roxio.com/content/kb/Creator/EEZ000182?set-locale=en
Click to expand...
 
Thanks.

Doug
News Reader said:
Sounds like a defective drive. All DVD drives use the ATA command set (incl
SATA ones), and if there is a problem then the drive is bad.
Click to expand...
 
Both of our CD-RW's suddenly stopped working. We tried unistalling and reinstalling them. We tried deleting the UpperFilters and LowerFilters (see Microsoft Support for Code 39 fix). Nothing worked. After much work going through our registry, we discovered that a Sony/BMG music CD (that we purchased) had launched something... on our computer. It apparently did this while we were ripping it to save a clean version on our external hard drive. Anyway, the final resolution was to wipe the hard drive and reinstall Windows XP. We won't be buying a Sony/BMG CD again.
 
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