rudis said:
besides my image.dll issue at startup witch i never could
get rid of, now i have another window that pops up that
says "windows explorer has encountered a problem and
needs to close. we are sorry for the inconvinience."
somebody help me take this off it's really annoying. so
is the rundll message with the image.dll file not found.
but, i really doubt anybody can help me anymore. though
if you can, help. thanks in advance.
What did you do to troubleshoot? The image.dll is from spyware. It
sounds like your pc is infested with malware. Here are normal removal
steps:
What does a scan with a current antivirus program (meaning a version not
earlier than 2003 using updated virus definitions) show? Also, remove
spyware with Spybot Search & Destroy from
www.safer-networking.org and
Ad-aware from
www.lavasoftusa.com. Be sure to update these programs
before running them. These programs are free, so run them both since
they complement each other. It is best to run antivirus and spyware
removal tools in Safe Mode. You may also want to run CWShredder and
HijackThis from
http://aumha.org/freeware.htm. Although CWShredder is
no longer being updated, it will still clean older variants of the
CoolWebSearch malware. A combination of HijackThis and About:Buster
(
http://www.majorgeeks.com) works well in removing homepage hijackers.
Please read the instructions carefully. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options). Also,
make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update. Make sure
you are running a firewall.
Malke
