That sounds like a permissions issue. What application is it? You may want
to ask that question to the application vendor. When some applications are
installed they may set permissions of the files and registry keys associated
with it. If the user does not have adequate permissions then you may see
errors like the one that you are receiving.
To t-shoot this I suggest that you download filemon and regmon from
www.sysinternals .com. Run these utilities when the user tries to start the
app. Review the data that was captured and look for access denied errors.
Change the permissions on the regkey or files that you get access denied on
so that the user has permission to them. Have the user try to start the app
again.
--
Tim Hines, MCSE, MCSA
Windows 2000 Directory Services
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