Error 815 message

  • Thread starter Thread starter Guest
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Guest

I have been running Vista Home Premium on desktop since March and haven't had
connection problems until about 2-3 weeks ago. Now, more often than not when
I turn system on I get two windows that say trying to dial up and connect (I
use DSL) and then Error 815 window pops up and I never get connected to ANY
IE site. Qwest, MSN ,and Gateway tech support all have me turn off
everything, wait a minute, and start again. This may or may not work.
Gateway had me download update #KB941649 for system stability but I still had
same problem the next day but no problem the next two days. It seems to be
hit or miss. Any ideas for a technically challenged senior citizen? Thanks.
 
You might have some malware (such as a dialer) that got installed on
your machine. Run a thorough AV scan and several anti-spyware scans
to make sure you aren't infected.
 
Contact your Internet Service Provider who supplies your Broadband
connection, and get them to talk you through setting it up.
1. Could be a wrong username and/or Passoword.
2. The Network Adaptor cound be "Disabled".
Go into Device Manager to check.
 
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