error 80073715 reguarding security update kb974318

  • Thread starter Thread starter Nigel
  • Start date Start date
N

Nigel

update will not install, support site says this is a xp update,but i am
running vistaa premium. system crashed after receiving update . had to
restore system with acer recovery discs and it took forever.kb974318 will not
install. i have recieved no further updates since the 26\03\2010. and a
warning in windows update has popped up 2 thirds of the way thru this sytem
restore. When the o.s. crashed, system repair could not automatically repair
system, on board system restore would not function,however the acer restore
from disc function was available.system would not boot into windows in any
mode,safe,safe with networking,last good config.,etc. A blue screen did
appear with the words corrupted registry hive in the upper left corner,with
the start windows normally selection,the usual words" microsoft corpoation"
appeared bottom centre,it did not boot, and the screen remained dark.power
was shut off manually.
 
Nigel said:
update will not install, support site says this is a xp update,but i am
running vistaa premium. system crashed after receiving update . had to
restore system with acer recovery discs and it took forever.kb974318 will
not
install. i have recieved no further updates since the 26\03\2010. and a
warning in windows update has popped up 2 thirds of the way thru this
sytem
restore. When the o.s. crashed, system repair could not automatically
repair
system, on board system restore would not function,however the acer
restore
from disc function was available.system would not boot into windows in any
mode,safe,safe with networking,last good config.,etc. A blue screen did
appear with the words corrupted registry hive in the upper left
corner,with
the start windows normally selection,the usual words" microsoft
corpoation"
appeared bottom centre,it did not boot, and the screen remained dark.power
was shut off manually.
Click to expand...

Questions regarding Windows Update problems should be posted to the
following newsgroup:

"microsoft.public.windowsupdate"

Via a News Reader:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Via the Web Browser:
http://www.microsoft.com/communitie...655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us

The manual install version of the the Update KB974318 for Windows Vista can
be obtained at the following link:

Security Update for Windows Vista (KB974318)
http://www.microsoft.com/downloads/...d0-1060-4867-82c5-7e20ea93c2c6&displaylang=en

Good luck,

Donald Anadell
 
KB974318 applies to Vista, too.

See the "How to obtain help" section of
http://support.microsoft.com/kb/974318

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB974318).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the "Consumer IE queue" (which is
47830).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web site:
http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Windows Update newsgroup:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate

In your newsreader:
news://msnews.microsoft.com/microsoft.public.windowsupdate
 
Back
Top