error 80048820

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Guest

i've done everything but still can't sign into msn messenger, when i runned
troubleshooting a yellow symbol appears next to key ports please tell me what
to do. error 80048820
 
Greetings xxx,

Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ https://login.passport.com/ChangePW.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.
 
Greetings xxx,

Since you can't immediately login, remember that you can try
logging into the Web Messenger,
at least until you can restore your normal Messenger
functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you
haven't already.

1. The date on your computer needs to be set properly --
double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you
are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @
https://login.passport.com/ChangePW.srf to
something smaller (under 10-12 characters), then try signing
in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet
Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the
Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed
list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be
blocking Messenger -- try
restarting it and see if that helps the situation. You also
might try uninstalling an
installed firewall, to verify that it isn't causing a problem
(even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer,
click the Tools menu, then
Internet Options, then click the Delete Files button, and when
that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer,
click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security
section, and verify that "Check
for server certificate revocation" is unchecked. Also verify
that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan
Kay.
You *must* contact me for redistribution rights.
Click to expand...

ive tried all these steps and still no joy. help
 
I was getting faster connection speed by plugging my laptop directly into my
modem as opposed to using the wireless on my router. Since then, I also have
that yellow icon next to key ports. Please help.
 
jay said:
I was getting faster connection speed by plugging my laptop directly into my
modem as opposed to using the wireless on my router. Since then, I also have
that yellow icon next to key ports. Please help.
Click to expand...


I did this and it seemed to work after I did a repair to the live messenger.
I uninstalled the last KB update that MS sent me for win xp and it worked
properly. Don' know if this is directly related for definite but it didn't
work before with the update installed and it worked properly after I
uninstalled the update. Forgot to write down the exact KB name on it,
 
I get this error also with an Extended error code 80048416.
I have been getting this for several months now. I have tried almost
everything to fix this but with no luck. My old firewall was Norton but when
I uninstalled it I tried to sign in and same result. I now use Kapersky
Internet Security Suite. I have set MSNMessenger to be allowed and WLSetupSVC
also but still get same result.
 
Greetings Rob,

This generally is related to a problem establishing a secure connection with the Live ID
service to authenticate your account.

What happens if you try signing into your account at http://account.live.com within Internet
Explorer?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
 
The wierd thing is I can sign into Windows Live in IE7 or the link you gave
me fine. I do however have to enter my password twice when signing into my
hotmail account.
But always get the same error when trying to sign into Messenger Live. I
even tried an older version and get the same error.
 
Well I found the problem. I had to check the box SSL2.0 in the advanced
settings in IE7. I was sure I had checked it before but obviously did not.
 
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