Error 692 Could not detect modem

  • Thread starter Thread starter grh45
  • Start date Start date
G

grh45

Hello all!
When I try to connect to the internet I get the
message "Could not detect modem. It may be in use, turned
off, or not installed properly." Also has mentioned Error
692. I have been through microsoft troubleshooting and
have checked under modem diagnostics, Query Modem - this
has a message in it "COMMAND NOT SUPPORTED". Does anyone
know what I can do to correct this? I have been back and
forth in Microsoft support for two days now trying to find
a solution. Any help you can give me will be GREATLY
APPRECIATED!!
Thanks,
grh45
 
What modem?
Did it work before?
If so try removing in hardware rebooting and allowing Win to install it
 
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