Hi Y2Chris,
If you want to troubleshoot Installshield, use this checklist...
1. Update to the Latest InstallShield Installation Engines:
http://consumer.installshield.com/kb.asp?id=Q108322
2. Acquire Administrative Privileges on Your Computer
http://consumer.installshield.com/kb.asp?id=Q108379
3. Detect and End Previously Running Installation Processes
http://consumer.installshield.com/kb.asp?id=Q108393
4. Install the InstallShield iKernal software:
http://consumer.installshield.com/kb.asp?id=Q108497
5. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility:
http://www.mlin.net/StartupCPL.shtml
or this method:
http://www.pacs-portal.co.uk/startup_content.php
6. Run a virus scan at:
http://housecall.antivirus.com Afterwards
Download & Run Spybot from:
http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.
7. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.
8. Configure the DCOM Settings on Your Computer
http://consumer.installshield.com/kb.asp?id=Q108324
Y2Chris Wrote:
=================
| hi, i am currently the administrator.i think i know the problem but dont know
| how to fix it.installshield does not run to install the games,is there anyway
| i can fix install shield?
|
| i tried to install window sp2, but it failed.maybe these files have gone
| into my computer? but i cant find them, is there anyway of identifying only
| the windows sp2 files and delete them safely
|
|| Hi Y2Chris,
||
|| Let's try a couple of things to get that working for you:
||
|| 1. Startup your system in SAFE MODE by pressing F8 repeatedly
|| while your system is booting up after you've shut down your system
||
|| 2. Log in with an account you've created as a "Computer Administrator"
|| account that you'll use to play the game, but don't use a Limited account.
||
|| --
|| Cheers, * Windows XP MVP Shell / User*
|| Jimmy S.
http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
||
||
||
|| Y2Chris Wrote:
|| =================
|||
|||| ||||| thanks for the reply, still doesnt explain how ti fix this problem and how
||||| i
||||| got it.anything else?
||||
|||| Make sure the Windows XP firewall is enabled (In Control Panel), and
|||| uninstall Zone Alarm - see if they work then, at least then an updated Zone
|||| Alarm program may fix the issue.
||||
|||| --
|||| Paul Smith,
|||| Yeovil, UK.
|||| Microsoft MVP Windows Shell/User.
||||
http://www.windowsresource.net/
||||
|||| *Remove 'nospam.' to reply by e-mail*
||||
|||
||| hi, still get the same message wen i try to install any game