M
Michael Paniak
Did some searching on this. So far no help.
I have a user that is running W2K and Outlook 2000 with the latest
patches for both all installed from existing CD's. When my user opens
any messages that are not forwarded or have an attachment from a
particular user, the Windows Installer starts. Of course it never
finds the data1.msi file nor can I just point it to the right file on
the Outlook 2000 CD.
I just get the error:
Error 1706 No valid source could be found for Product Microsoft Office
SR-1. The Windows Installer could not continue. I click cancel and
it tries one more time and then stops.
I have to date uninstalled and reinstalled Outlook 2000 three times.
I have also done an offclean prior to one of the installs. Same
results.
Below is a copy of an email from the user that opens ok, the other is
one that launches the installer. Anyone have any clues?
***** Good Email
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<BODY lang=EN-US style="tab-interval: .5in"><B>From:</B> Hayes-Hay,
Paul
[phayes-hay@removed]<BR><B>Sent:</B> Wednesday, July 28, 2004 2:47
PM<BR><B>To:</B> Marketing Directors<BR><B>Cc:</B> Miller, Mary
Anne<BR><B>Subject:</B> TacticalSkills2005.doc<BR>
<DIV id=cover-sheet>Please review the memo from Mark and send your
comments and
suggestions to my attention by August 27. Thanks, Paul
<HR>
</DIV>
<DIV class=Section1>
<H2><B style="mso-bidi-font-weight: normal"><FONT face="Times New
Roman"
size=6><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 26pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">Memorandum<o></o></SPAN></FONT></B></H2>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">To:</SPAN></FONT></B><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><SPAN
style="mso-tab-count:
2">
</SPAN>Marketing Directors and VPs<SPAN
style="mso-tab-count:
5">
</SPAN><B style="mso-bidi-font-weight: normal"><U><FONT
color=red><SPAN
style="FONT-WEIGHT: bold; COLOR: red; mso-bidi-font-weight:
normal"><o></o></SPAN></FONT></U></B></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><SPAN
style="mso-tab-count:
4">
</SPAN><o></o></SPAN></FONT></P>
<P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">From</SPAN></FONT></B><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt">:
<SPAN
style="mso-tab-count:
2">
</SPAN>Mark J. Nadeau<SPAN
style="mso-tab-count:
3">
</SPAN><o></o></SPAN></FONT></P>
<H3><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><SPAN
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2">
</SPAN>Vice President, Marketing<SPAN
style="mso-tab-count:
1">
</SPAN><o></o></SPAN></FONT></H3>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">Date</SPAN></FONT></B><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt">:<SPAN
style="mso-tab-count:
2">
</SPAN>July 27, 2004<o></o></SPAN></FONT></P>
<P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></B></P>
<P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">Subject:</SPAN></FONT></B><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><SPAN
style="mso-tab-count:
1">
</SPAN><B style="mso-bidi-font-weight: normal"><SPAN
style="FONT-WEIGHT: bold; mso-bidi-font-weight: normal">TACTICAL
SKILLS
2005</SPAN></B><SPAN style="mso-tab-count: 1">
</SPAN><o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">It
may seem early to be talking about the Tactical Skills meeting for
next year;
however, actual planning began shortly after the 2004 meeting
concluded.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">For
2005, the Northeast/Mid-Atlantic Marketing Group has the
responsibility for
creating the theme and agenda.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">In
an effort to meet the needs of all the participants, we are asking for
your
assistance regarding the structure and content of the Roundtable
session.<SPAN
style="mso-spacerun: yes"> </SPAN><o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">The
Roundtable has typically been designed for Marketing Managers,
Directors and
Vice Presidents to meet, prior to the start of the actual Tactical
Skills
meeting.<SPAN style="mso-spacerun: yes"> </SPAN>It has been a
useful way
for people from all over the country to gather and discuss relevant
topics
ranging from AE compensation to competition.<SPAN
style="mso-spacerun: yes"> </SPAN>Roundtable sessions have
included
breakout group discussions, sharing of "best practices" and the
like.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">For
2005, we want to go in a little different direction.<SPAN
style="mso-spacerun: yes"> </SPAN>We are considering
bringing in an
outside Training/Sales Management Consultant to help guide this group
for four
hours.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">The
Consultant we are considering has more than 4 years experience in
working with
Delta.<SPAN style="mso-spacerun: yes"> </SPAN>She understands
our
strengths and our limitations.<SPAN style="mso-spacerun: yes">
</SPAN>She
is also keenly aware of the challenges that all of us face in the
years to
come.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
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10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">We
anticipate that the session will be highly interactive and that the
ultimate
goal will be to send people back to their states with tools that can
assist them
with their everyday responsibilities.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">In
order to help us set the agenda, we are asking for your help.<SPAN
style="mso-spacerun: yes"> </SPAN>Below we have listed possible
topics
that can be discussed at the Roundtable.<SPAN
style="mso-spacerun: yes"> </SPAN>Please indicate
which topics
you feel are relevant and would like to see discussed, along with any
additional
topics you would like to see reviewed.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">We
appreciate your assistance and, with your help, we feel that the
session will be
extremely beneficial for all that can
attend.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
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10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><U><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Marketing
Roundtable - Proposed Agenda:<o></o></SPAN></FONT></U></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o> </o></SPAN></FONT></P>
<P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">1.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Sales
Coaching – How to Coach Sales Staff to Achieve Greater
Results<o></o></SPAN></FONT></P>
<P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">2.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">How
to Plan and Execute a Motivational and Effective Sales
Meeting<o></o></SPAN></FONT></P>
<P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">3.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Recruiting
and Hiring the Best Sales Performers for Delta Dental
<o></o></SPAN></FONT></P>
<P class=MsoNormal style="TEXT-INDENT: 0.25in"><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">(will
include how to conduct a sales interview)<o></o></SPAN></FONT></P>
<P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">4.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Improving
Your Sales Leadership Skills <o></o></SPAN></FONT></P>
<P class=MsoNormal style="TEXT-INDENT: 0.25in"><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">(issues
such as sales visioning, personal leadership skills and
decision-making)<o></o></SPAN></FONT></P>
<P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
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style="mso-list: Ignore">5.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Managing
Sales Performance <o></o></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.25in"><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">(includes
both skills and results performance; setting appropriate expectations;
recognizing performance problems, how to resolve; when to let someone
go)<o></o></SPAN></FONT></P>
<P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
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style="mso-list: Ignore">6.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Managing
"Up" – How to Influence, Lead a Discussion with the Executive
Group<o></o></SPAN></FONT></P>
<P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
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style="mso-list: Ignore">7.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Balancing
Corporate and Sales Goals – Explain, Defend and Manage What You Can
and Can Not
Control<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
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<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
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New Roman'; mso-bidi-font-size: 10.0pt">Naturally,
these topics are varied and numerous - a single topic can occupy the
entire time
allotted.<SPAN style="mso-spacerun: yes"> </SPAN>Your input will
help us
focus on what is viewed to be of highest
importance.<o></o></SPAN></FONT></P>
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<BODY lang=EN-US style="tab-interval: .5in" vLink=purple
link=blue><B>From:</B>
Hayes-Hay, Paul [phayes-hay@removed]<BR><B>Sent:</B> Monday, July 26,
2004 2:25 PM<BR><B>To:</B> DDPA Marketing Directors<BR><B>Cc:</B>
Hilleary,
Robin<BR><B>Subject:</B> Help Requested_Groups the Delta System has
won from
<BR><BR><B>Importance:</B> High<BR>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">WDS is
working with a
large client who is asking for a list of groups Delta has taken over
from C
or A (specifically A since <st1lace w:st="on">A</st1lace> is the
key competitor in this bid situation as they have the current medical
plan and
can fold this right in). <SPAN
style="mso-spacerun: yes"> </SPAN><o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Robin is
requesting the
following information: reference names, size, carrier and group
contact name.
<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Please send
responses
to my attention by Wednesday afternoon since WDS needs to get back to
the group
with the account and contact names by Thursday of this week. <SPAN
style="mso-spacerun: yes"> </SPAN><o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o> </o></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Please don't
hesitate
to contact me if you have any questions.<o></o></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial">Thanks!<o></o></SPAN></FONT></P>
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style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
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</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><o></o></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
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I have a user that is running W2K and Outlook 2000 with the latest
patches for both all installed from existing CD's. When my user opens
any messages that are not forwarded or have an attachment from a
particular user, the Windows Installer starts. Of course it never
finds the data1.msi file nor can I just point it to the right file on
the Outlook 2000 CD.
I just get the error:
Error 1706 No valid source could be found for Product Microsoft Office
SR-1. The Windows Installer could not continue. I click cancel and
it tries one more time and then stops.
I have to date uninstalled and reinstalled Outlook 2000 three times.
I have also done an offclean prior to one of the installs. Same
results.
Below is a copy of an email from the user that opens ok, the other is
one that launches the installer. Anyone have any clues?
***** Good Email
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<BODY lang=EN-US style="tab-interval: .5in"><B>From:</B> Hayes-Hay,
Paul
[phayes-hay@removed]<BR><B>Sent:</B> Wednesday, July 28, 2004 2:47
PM<BR><B>To:</B> Marketing Directors<BR><B>Cc:</B> Miller, Mary
Anne<BR><B>Subject:</B> TacticalSkills2005.doc<BR>
<DIV id=cover-sheet>Please review the memo from Mark and send your
comments and
suggestions to my attention by August 27. Thanks, Paul
<HR>
</DIV>
<DIV class=Section1>
<H2><B style="mso-bidi-font-weight: normal"><FONT face="Times New
Roman"
size=6><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 26pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">Memorandum<o
></o></SPAN></FONT></B></H2><P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">To:</SPAN></FONT></B><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><SPAN
style="mso-tab-count:
2">
</SPAN>Marketing Directors and VPs<SPAN
style="mso-tab-count:
5">
</SPAN><B style="mso-bidi-font-weight: normal"><U><FONT
color=red><SPAN
style="FONT-WEIGHT: bold; COLOR: red; mso-bidi-font-weight:
normal"><o
></o></SPAN></FONT></U></B></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><SPAN
style="mso-tab-count:
4">
</SPAN><o
></o></SPAN></FONT></P><P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">From</SPAN></FONT></B><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt">:
<SPAN
style="mso-tab-count:
2">
</SPAN>Mark J. Nadeau<SPAN
style="mso-tab-count:
3">
</SPAN><o
></o></SPAN></FONT></P><H3><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><SPAN
style="mso-tab-count:
2">
</SPAN>Vice President, Marketing<SPAN
style="mso-tab-count:
1">
</SPAN><o
></o></SPAN></FONT></H3><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">Date</SPAN></FONT></B><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt">:<SPAN
style="mso-tab-count:
2">
</SPAN>July 27, 2004<o
></o></SPAN></FONT></P><P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></B></P><P class=MsoNormal><B style="mso-bidi-font-weight: normal"><FONT
face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; FONT-FAMILY: 'Times New
Roman'; mso-bidi-font-weight: normal; mso-bidi-font-size:
10.0pt">Subject:</SPAN></FONT></B><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><SPAN
style="mso-tab-count:
1">
</SPAN><B style="mso-bidi-font-weight: normal"><SPAN
style="FONT-WEIGHT: bold; mso-bidi-font-weight: normal">TACTICAL
SKILLS
2005</SPAN></B><SPAN style="mso-tab-count: 1">
</SPAN><o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">It
may seem early to be talking about the Tactical Skills meeting for
next year;
however, actual planning began shortly after the 2004 meeting
concluded.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">For
2005, the Northeast/Mid-Atlantic Marketing Group has the
responsibility for
creating the theme and agenda.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">In
an effort to meet the needs of all the participants, we are asking for
your
assistance regarding the structure and content of the Roundtable
session.<SPAN
style="mso-spacerun: yes"> </SPAN><o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">The
Roundtable has typically been designed for Marketing Managers,
Directors and
Vice Presidents to meet, prior to the start of the actual Tactical
Skills
meeting.<SPAN style="mso-spacerun: yes"> </SPAN>It has been a
useful way
for people from all over the country to gather and discuss relevant
topics
ranging from AE compensation to competition.<SPAN
style="mso-spacerun: yes"> </SPAN>Roundtable sessions have
included
breakout group discussions, sharing of "best practices" and the
like.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">For
2005, we want to go in a little different direction.<SPAN
style="mso-spacerun: yes"> </SPAN>We are considering
bringing in an
outside Training/Sales Management Consultant to help guide this group
for four
hours.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">The
Consultant we are considering has more than 4 years experience in
working with
Delta.<SPAN style="mso-spacerun: yes"> </SPAN>She understands
our
strengths and our limitations.<SPAN style="mso-spacerun: yes">
</SPAN>She
is also keenly aware of the challenges that all of us face in the
years to
come.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">We
anticipate that the session will be highly interactive and that the
ultimate
goal will be to send people back to their states with tools that can
assist them
with their everyday responsibilities.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">In
order to help us set the agenda, we are asking for your help.<SPAN
style="mso-spacerun: yes"> </SPAN>Below we have listed possible
topics
that can be discussed at the Roundtable.<SPAN
style="mso-spacerun: yes"> </SPAN>Please indicate
which topics
you feel are relevant and would like to see discussed, along with any
additional
topics you would like to see reviewed.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">We
appreciate your assistance and, with your help, we feel that the
session will be
extremely beneficial for all that can
attend.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><U><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Marketing
Roundtable - Proposed Agenda:<o
></o></SPAN></FONT></U></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">1.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Sales
Coaching – How to Coach Sales Staff to Achieve Greater
Results<o
></o></SPAN></FONT></P><P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">2.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">How
to Plan and Execute a Motivational and Effective Sales
Meeting<o
></o></SPAN></FONT></P><P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">3.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Recruiting
and Hiring the Best Sales Performers for Delta Dental
<o
></o></SPAN></FONT></P><P class=MsoNormal style="TEXT-INDENT: 0.25in"><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">(will
include how to conduct a sales interview)<o
></o></SPAN></FONT></P><P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">4.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Improving
Your Sales Leadership Skills <o
></o></SPAN></FONT></P><P class=MsoNormal style="TEXT-INDENT: 0.25in"><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">(issues
such as sales visioning, personal leadership skills and
decision-making)<o
></o></SPAN></FONT></P><P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">5.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Managing
Sales Performance <o
></o></SPAN></FONT></P><P class=MsoNormal style="MARGIN-LEFT: 0.25in"><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">(includes
both skills and results performance; setting appropriate expectations;
recognizing performance problems, how to resolve; when to let someone
go)<o
></o></SPAN></FONT></P><P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">6.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Managing
"Up" – How to Influence, Lead a Discussion with the Executive
Group<o
></o></SPAN></FONT></P><P class=MsoNormal
style="MARGIN-LEFT: 0.25in; TEXT-INDENT: -0.25in; tab-stops: list
..25in; mso-list: l12 level1 lfo56"><![if !supportLists]><FONT
face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt"><SPAN
style="mso-list: Ignore">7.<FONT face="Times New Roman" size=1><SPAN
style="FONT: 7pt 'Times New
Roman'">
</SPAN></FONT></SPAN></SPAN></FONT><![endif]><FONT face="Times New
Roman"
size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Balancing
Corporate and Sales Goals – Explain, Defend and Manage What You Can
and Can Not
Control<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size: 10.0pt">Naturally,
these topics are varied and numerous - a single topic can occupy the
entire time
allotted.<SPAN style="mso-spacerun: yes"> </SPAN>Your input will
help us
focus on what is viewed to be of highest
importance.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P><H3 style="MARGIN-LEFT: 0in"><FONT face="Times New Roman" size=1><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt">MJN/mam<o
></o></SPAN></FONT></H3><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; LAYOUT-GRID-MODE: line; FONT-FAMILY: 'Times
New Roman'; mso-bidi-font-size:
10.0pt"><o
> </o></SPAN></FONT></P><P class=MsoBodyText><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Times New Roman';
mso-bidi-font-size: 10.0pt"><o
> </o></SPAN></FONT></P></DIV></BODY></HTML>***** And here is a bad one
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<BODY lang=EN-US style="tab-interval: .5in" vLink=purple
link=blue><B>From:</B>
Hayes-Hay, Paul [phayes-hay@removed]<BR><B>Sent:</B> Monday, July 26,
2004 2:25 PM<BR><B>To:</B> DDPA Marketing Directors<BR><B>Cc:</B>
Hilleary,
Robin<BR><B>Subject:</B> Help Requested_Groups the Delta System has
won from
<BR><BR><B>Importance:</B> High<BR>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">WDS is
working with a
large client who is asking for a list of groups Delta has taken over
from C
or A (specifically A since <st1
lace w:st="on">A</st1lace> is thekey competitor in this bid situation as they have the current medical
plan and
can fold this right in). <SPAN
style="mso-spacerun: yes"> </SPAN><o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Robin is
requesting the
following information: reference names, size, carrier and group
contact name.
<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Please send
responses
to my attention by Wednesday afternoon since WDS needs to get back to
the group
with the account and contact names by Thursday of this week. <SPAN
style="mso-spacerun: yes"> </SPAN><o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Please don't
hesitate
to contact me if you have any questions.<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o
> </o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial">Thanks!<o
></o></SPAN></FONT></P><P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o
> </o></SPAN></FONT></P><DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof:
yes">Paul
</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><o
></o></SPAN></FONT></P></DIV><DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o
> </o></SPAN></FONT></P></DIV></DIV></BODY></HTML>