Error 1402

  • Thread starter Thread starter Dick Dunnington
  • Start date Start date
D

Dick Dunnington

Ran into the following error message when trying to
install Norton SystemWorks 2004: "Error 1402. Could not
open key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Currentversio
n\explorer\Browser Helper Objects\{BDF3E430-B101-42AD-A544-
FADC68084872}. Verify that you have sufficient access to
that key, or contact your support personnel."

When I went to the registry key it is grayed-out and under
security permissions, I get: "Unable to display security
information."

As a result Norton System Works 2004 will not install.
Would appreciate assistance in clearing this problem.

Regards,

Dick
 
There's a good chance you have some spyware installed. You might want to try
one or both of these.

http://www.lavasoftusa.com/software/adaware/
http://www.safer-networking.org/index.php?page=spybotsd

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| Ran into the following error message when trying to
| install Norton SystemWorks 2004: "Error 1402. Could not
| open key:
| HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Currentversio
| n\explorer\Browser Helper Objects\{BDF3E430-B101-42AD-A544-
| FADC68084872}. Verify that you have sufficient access to
| that key, or contact your support personnel."
|
| When I went to the registry key it is grayed-out and under
| security permissions, I get: "Unable to display security
| information."
|
| As a result Norton System Works 2004 will not install.
| Would appreciate assistance in clearing this problem.
|
| Regards,
|
| Dick
|
 
There's a good chance you have some spyware installed. You might want to try
one or both of these.

http://www.lavasoftusa.com/software/adaware/
http://www.safer-networking.org/index.php?page=spybotsd

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| Ran into the following error message when trying to
| install Norton SystemWorks 2004: "Error 1402. Could not
| open key:
| HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Currentversio
| n\explorer\Browser Helper Objects\{BDF3E430-B101-42AD-A544-
| FADC68084872}. Verify that you have sufficient access to
| that key, or contact your support personnel."
|
| When I went to the registry key it is grayed-out and under
| security permissions, I get: "Unable to display security
| information."
|
| As a result Norton System Works 2004 will not install.
| Would appreciate assistance in clearing this problem.
|
| Regards,
|
| Dick
|
 
Hi Dave,

Thanks ever so much for your help!!! You were right on
target and your solution cleared the problem!!!

Regards,

Dick
 
Hi Dave,

Thanks ever so much for your help!!! You were right on
target and your solution cleared the problem!!!

Regards,

Dick
 
Glad to hear that. Thanks for the feedback.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| Hi Dave,
|
| Thanks ever so much for your help!!! You were right on
| target and your solution cleared the problem!!!
|
| Regards,
|
| Dick
 
Glad to hear that. Thanks for the feedback.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| Hi Dave,
|
| Thanks ever so much for your help!!! You were right on
| target and your solution cleared the problem!!!
|
| Regards,
|
| Dick
 
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