Error 1327

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G

Guest

I keep getting an error message and aborted installation when downloading
MAS. The error message is:

Error 1327.Invalid Drive E:\

I do not have an E: Drive. It does not appear in My Computer, or network
places. I seems like the wizard is trying to install on E:\ or read a file
from E:\ and since it is not there, the install is aborted.

WinXP Home SP2 latest updates.
I am runnning MAS install from a saved file and have deleted, redownloaded
and tried again with the same results.

Going through the tips found here, I have downloaded and reinstalled the
windows installer, deleted all tempfiles and rebooted. No luck.

Any ideas??

Thanks---Rich---N7ZH
 
Hello N7ZH,

You may try this:

look in the folder:
c:\WINDOWS\Installer\
for the file: gcasSWUpdater.exe
delete the folder with the 3 files in there and do a new install.

Regards >*< TOM >*<


N7ZH schreef:
 
I just ran a search of the windows\installer folder for "gcasSWUpdater.exe".
No results???

Thanks---Rich---N7ZH
 
Hi,

Windows/program files/MSAS is the home of gcasSWUpdater.exe

I think Tom try to said Windows/downloaded installations.

Engel
 
I do not have an MSAS subfolder in Windows/programfiles/. Did you mean
"Windows\Downloaded Program files? I did a complete search of my hard drive,
including hidden folders and files for gcasSWUpdater.exe with no results. ???

Rich---N7ZH
 
OK, I found an installer package called Microsoft AntiSpyware in
Windows\Downloaded Installations\{C0FA7138-477B-4FEC-8F23-640C21C2287B}\. I
deleted the entire subfolder, {C0FA7138-477B-4FEC-8F23-640C21C2287B}. I also
searched the rest of the hard drive for "antispyware" and deleted the ten
files found. I then redownloaded MAS and ran it. Same story, Error
1327.Invalid Drive E:\

???---Rich---N7ZH
 
Hello N7ZH,

try the search again without the .exe,
gcasSWUpdater

Regards >*< TOM >*<

N7ZH schreef:
 
Hello Rich,

make a RESTORE POINT and try this:

Verify that registry entries do not contain invalid drive letters that
might be causing this error:

Important: The following steps require you to modify the Windows
registry. Modifications to the Windows registry, if not done correctly,
can cause serious problems to a Windows system. Before editing the
registry, see How Do I Back Up Registry Keys on My Computer?

1. Click Start, and then click Run. The Run dialog box opens.
2. In the Open field, type regedit, and then click OK. The Registry
Editor opens.
3. In the Registry Editor, locate the following registry key:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders
4. In the right pane, note the values in the Data column of each
entry. If any value contains a drive that is not correct for your
computer, right-click the entry and select Modify.
5. Type the correct drive letter in the Value data field, and then
click OK. For example, if one of the values is "X:\Documents and
Settings\Administrator", the drive letter should be changed to a valid
drive on the system, such as “C:\Documents and Settings\Administrator".
6. Repeat steps 4 and 5 for each entry whose Data value contains an
incorrect drive.
7. Repeat steps 3 through 6 for each of the following registry keys:

*
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders

* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

*
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders

*
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders

8. Close the Registry Editor and run the installation again.

# If none of the above suggestions apply, this error might be happening
because the installation author has hard-coded a path to a drive letter
that does not exist on the machine. In this situation, you should
contact the software vendor. Your software vendor can follow the
suggestions in the following InstallShield Knowledge Base article to
help determine what is causing the issue within the installation project:

Q107033 ERRDOC: Windows Installer Error 1327.

Keep in mind that the above article is meant for the installation author
that has created the installation. Many of the suggestions do not apply
to consumers trying to install software.

Another suggestion, although not a long-term solution, would be to
create a partition on the local hard drive or map a network drive with
the drive letter that is mentioned in the invalid drive error.


Regards >*< TOM >*<


N7ZH schreef:
 
Tom, the registry change worked! I found 3 settings for E:\ related to My
Pictures and such. This laptop was my wife's before I bought her a new one.
I used a USB thumb drive to transfer files and settings using the Files ans
Settings Transfer Wizard. It appears to have made these changes in the
registry. Rule of Unintended Consequences. Thanks for your help. Yours
also Engel

Rich---N7ZH
 
I followed Rich's advice and cleared up my problem with the Error 1327. I
have discovered that if you have transferred some program to a USB hard drive
and copied
the program back to your PC the drive letter will be the drive of your USB
hard drive drive -- I think that is where the problem lies.
Morris A. Rainville
 
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