Error 101 and Error 1904.Module

  • Thread starter Thread starter Cdpierson5
  • Start date Start date
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Cdpierson5

Since installing MS AntiSpyware on my computer, every
time my wife logs on, a pop-up occurs that
says, "unexpected error.quitting." Trying to run the
program on her side results in the same message and
ultimately error 101. After finding this group (finally)
and trying all the fixes I could find (very helpful,
unfortunately they didn't work), I decided to uninstall
and reinstall on my wife's side, thinking if I could get
it to install on her side as opposed to mine, the program
should run. During install, this message popped
up, "Error 1904.Module C:\Windows\system 32
\GCCollection.dll failed to register. HRESULT-
2147220473" Guess that's why they call it beta testing
LOL. Anybody have any ideas on how I can fix this?
 
This is probably related to the fact that the other user is not an admin.
If she is an admin, try the following steps:

Open up control panel and double-click on add/remove programs.
Select Microsoft AntiSpyware
Select "Change"
On the Microsoft AntiSpyware Maintenance Wizard, click next.
On the next screen (Microsoft AntiSpyware Maintenance Wizard) select Update
Microsoft AntiSpyware and click next.
Select Install
Let the product update.
Click Finish.


Thanks!

-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

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Thanks, Steve. Wife is signed on as an admin. I've
tried this method already with no luck. I've also tried
reinstalling and made sure DCom is running. I have the
same problem with Yahoo's AntiSpy feature. Can run it on
my side but not on hers. I'm thinking the two are
related. It's actually a pretty minor annoyance and I'm
quite happy with the program otherwise.
 
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