Error 0xC00D3E8E: The property is read only. One way to fix.

[Leonard J. DeFrancisci]

Error 0xC00D3E8E: The property is read only.

Error occurred when attempting to save file after changing properties on a video *.mov file.

I believe the issue was caused by creating the video file using a Mac and attempting to edit the properties on a PC. However, I am not positive if this is what caused the issue.

Please note – this fix will delete all metadata on the file.

Please create a backup copy of the *.mov file prior to using this fix.

This fix was done using a PC running Windows and using the tool ExifTool by Phil Harvey <https://exiftool.org/>

Create a folder on your desktop and place the moviename.mov in that folder. For example, create a folder "Video" on your desktop.

Download exiftool.exe and place it in the same folder as the moviename.mov. If the ExifTool has the name "exiftool(-k).exe" rename it to "exiftool.exe".

Open a Command Prompt. One way to do this is below:

Press Windows+R to open “Run” box. Type “cmd” and then click “OK” to open a regular Command Prompt.

In the Command Prompt window, change the directory to the "Video" folder on your desktop. One way to do this is type:

cd desktop
enter, followed by
cd video
enter

You should now see C:\Users\*your username*\Desktop\Video

In Command Prompt, type exiftool moviename.mov and ExifTool will display all the metadata. The command looks like this:

C:\Users\*your username*\Desktop\Video>exiftool moviename.mov

To delete all metadata and fix the error when saving after adding new metadata, type the following and hit enter:

C:\Users\*your username*\Desktop\Video>exiftool -all= .\moviename.mov

Note: There is a space between -all= and .\moviename.mov

Please note – this fix will delete all metadata on the file.

But hopefully will fix the issue of not being able to save the file with updated metadata in the properties.

 

[Leonard J. DeFrancisci]

Note – the name of the video your are fixing should be simple one-word name without any spaces , i.e. change “best moviename.mov” to “moviename.mov”.