error 0x800C0005

  • Thread starter Thread starter Sammy Lee
  • Start date Start date
S

Sammy Lee

Dear All,

We find that many of our company's PC can not run windows
update with the error code 0x800C0005

But some of them can run update. So it should not be the
firewall problem.

There is no solution in Windows Update Troubleshooter

Also can not find solution in the knowledage base

Here is the configuration of PC:
OS: Windows 2000 with SP4
IE 6 SP1

Please help, thanks

Sammy Lee
 
Here's the Knowledge Base Article:
http://support.microsoft.com/?kbid=843499

SYMPTOMS
When you visit the Windows Update Web site and then click Scan for updates,
the result of the scan is zero percent. Additionally, you may receive one of
the following error messages:

Error: 0x800C0005


Error: 0x8004005
CAUSE
This behavior may occur if certain dynamic-link library files (.dll files)
are not registered correctly.
RESOLUTION
To resolve this behavior, use the regsvr32 command to reregister several
..dll files:
1.. Click Start, click Run, type cmd in the Open box, and then click OK.
2.. At the command prompt, type the following commands. Press ENTER after
each line:

regsvr32 Softpub.dll
regsvr32 Wintrust.dll
regsvr32 Initpki.dll
3.. Click OK.
4.. Restart your computer.
 
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