Erroneous printer error message.

  • Thread starter Thread starter Stephen Brumbelow
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S

Stephen Brumbelow

I have a slow laser printer without much memory. As a result, print jobs
take a lot of time, especially if many pages are involved. The spooler (I
guess) thinks the job failed and pops up a "Document failed to print" error
message. Windows 98 has a "Transmission retry" setting that deals with this
issue, but I can not find an equivalent setting for Windows XP Professional.
Is there any way to prevent this error message from being displayed?
 
if this is attached to the LPT port, open the Printer Properties, Ports Tab
Config Port. Double the Transmission Retry value. The default is 90
seconds.

You have to reboot for this setting to become active.

There is not a setting for USB.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
Allen,

The printer is hooked to a COM port because its parallel interface is not
smart enough to do flow control (it's a DEClaser 1152 PostScript printer).
I already have the Printer | Properties | Device Settings | Job Timeout set
to 0 and the Wait Timeout set to 300 seconds. Since the spooler is
reporting the error instead of the printer, those don't seem to help.

Thanks for your response,

Steve Brumbelow

Alan Morris(MSFT) said:
if this is attached to the LPT port, open the Printer Properties, Ports Tab
Config Port. Double the Transmission Retry value. The default is 90
seconds.

You have to reboot for this setting to become active.

There is not a setting for USB.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Stephen Brumbelow said:
I have a slow laser printer without much memory. As a result, print jobs
take a lot of time, especially if many pages are involved. The spooler (I
guess) thinks the job failed and pops up a "Document failed to print" error
message. Windows 98 has a "Transmission retry" setting that deals with this
issue, but I can not find an equivalent setting for Windows XP Professional.
Is there any way to prevent this error message from being displayed?
Click to expand...
Click to expand...
 
And you see the balloon notification pop after the 300 seconds? Turn this
off by:

1. Right-Click the system-tray (where the printer icon shows up when
something is printing; where the balloon pops up from).

2. Select Properties ("Taskbar and Start Menu Properties")

3. On the "Taskbar" Tab, click on Hide inactive icons, then "Customize"
button.

4. Under "Current Items" there should be a printer icon.

5. Change it's behavior from "Hide when inactive" to "Always hide".




--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Stephen Brumbelow said:
Allen,

The printer is hooked to a COM port because its parallel interface is not
smart enough to do flow control (it's a DEClaser 1152 PostScript printer).
I already have the Printer | Properties | Device Settings | Job Timeout set
to 0 and the Wait Timeout set to 300 seconds. Since the spooler is
reporting the error instead of the printer, those don't seem to help.

Thanks for your response,

Steve Brumbelow

Alan Morris(MSFT) said:
if this is attached to the LPT port, open the Printer Properties, Ports Tab
Config Port. Double the Transmission Retry value. The default is 90
seconds.

You have to reboot for this setting to become active.

There is not a setting for USB.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Stephen Brumbelow said:
I have a slow laser printer without much memory. As a result, print jobs
take a lot of time, especially if many pages are involved. The spooler (I
guess) thinks the job failed and pops up a "Document failed to print" error
message. Windows 98 has a "Transmission retry" setting that deals
Click to expand...
with
this
issue, but I can not find an equivalent setting for Windows XP Professional.
Is there any way to prevent this error message from being displayed?
Click to expand...
Click to expand...
Click to expand...
 
Actually, it seems to come up just after the printer starts printing
the first page of the first document. It goes away when it starts
printing the second page. It definitely does not wait 300 seconds.

SB

Alan Morris(MSFT) said:
And you see the balloon notification pop after the 300 seconds? Turn this
off by:

1. Right-Click the system-tray (where the printer icon shows up when
something is printing; where the balloon pops up from).

2. Select Properties ("Taskbar and Start Menu Properties")

3. On the "Taskbar" Tab, click on Hide inactive icons, then "Customize"
button.

4. Under "Current Items" there should be a printer icon.

5. Change it's behavior from "Hide when inactive" to "Always hide".




--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Stephen Brumbelow said:
Allen,

The printer is hooked to a COM port because its parallel interface is not
smart enough to do flow control (it's a DEClaser 1152 PostScript printer).
I already have the Printer | Properties | Device Settings | Job Timeout set
to 0 and the Wait Timeout set to 300 seconds. Since the spooler is
reporting the error instead of the printer, those don't seem to help.

Thanks for your response,

Steve Brumbelow

Alan Morris(MSFT) said:
if this is attached to the LPT port, open the Printer Properties,
Click to expand...
Ports
Tab
Config Port. Double the Transmission Retry value. The default is 90
seconds.

You have to reboot for this setting to become active.

There is not a setting for USB.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I have a slow laser printer without much memory. As a result, print jobs
take a lot of time, especially if many pages are involved. The
Click to expand...
spooler
(I
guess) thinks the job failed and pops up a "Document failed to print"
error
message. Windows 98 has a "Transmission retry" setting that deals with
this
issue, but I can not find an equivalent setting for Windows XP
Professional.
Is there any way to prevent this error message from being displayed?
Click to expand...
Click to expand...
Click to expand...
 
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