A
A.Translator
I recently puchased an Epson Stylus DX7450. The machine did not print red or
yellow, so I cleaned the nozzles and put in new, original Epson cartridges
because the level show was very low. Still no red or yellow. I then went back
to the shop and was given a brandnew machine of the same model. Since the
cartridges in the first machine were practically new, I asked the shop
assistant to put them in the new machine. He did and I went home.
Once the new machine was connected to my pc (Vista), I got a message saying the
printer was not ready as all cartridges were empty.
I rang Epson Support and was told that the cartridges were indeed empty as all
ink would have been absorbed by the machine I first put them into. I rang the
shop and was told this was nonsense.
Question: does the ink from brandnew cartridges get sucked into the machine,
leaving the cartridges unusable for other machines?
If this is indeed nonsense, what else can cause the cartridges to be empty or
seem empty?
Can it be a software issue? I have read about resetting the machine by
unplugging it, but this does not work.
All help will be appreciated.
yellow, so I cleaned the nozzles and put in new, original Epson cartridges
because the level show was very low. Still no red or yellow. I then went back
to the shop and was given a brandnew machine of the same model. Since the
cartridges in the first machine were practically new, I asked the shop
assistant to put them in the new machine. He did and I went home.
Once the new machine was connected to my pc (Vista), I got a message saying the
printer was not ready as all cartridges were empty.
I rang Epson Support and was told that the cartridges were indeed empty as all
ink would have been absorbed by the machine I first put them into. I rang the
shop and was told this was nonsense.
Question: does the ink from brandnew cartridges get sucked into the machine,
leaving the cartridges unusable for other machines?
If this is indeed nonsense, what else can cause the cartridges to be empty or
seem empty?
Can it be a software issue? I have read about resetting the machine by
unplugging it, but this does not work.
All help will be appreciated.