- Joined
- Jan 31, 2022
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Hello,
I am not the right generation to be on here at all really; too old, but perhaps someone can explain. I've bought an Epson 4990 from eBay, no software, just the machine. I have located the driver for Windows 8.1 and appear to have downloaded it successfully. However, when I try to open the app it tells me that the scanner cannot be found; it is of courses connected via the printer port on the scanner and a usb to the laptop. Thant's the problem. There is another port on the back of the scanner, is it a firewire port?
The reason I bought it is to scan photos, black and white and colour negatives and I see that the original software would have included Photoshop Elements, so does the online driver include this or do I not need it?
I am not the right generation to be on here at all really; too old, but perhaps someone can explain. I've bought an Epson 4990 from eBay, no software, just the machine. I have located the driver for Windows 8.1 and appear to have downloaded it successfully. However, when I try to open the app it tells me that the scanner cannot be found; it is of courses connected via the printer port on the scanner and a usb to the laptop. Thant's the problem. There is another port on the back of the scanner, is it a firewire port?
The reason I bought it is to scan photos, black and white and colour negatives and I see that the original software would have included Photoshop Elements, so does the online driver include this or do I not need it?
