Epson R300 to R300M upgrade

[xyz]

I've had an R300 for a couple of months and am very happy with it.

The LCD preview monitor is supposed to be the only difference between an
R300 and R300M. I ordered a monitor via eBay from a gal who got an R300M
because it was the only model available at her local store--she didn't need
the monitor and never installed it.

I plugged it into my R300, and it actually does work.... HOWEVER, when I
select a photo (from a camera memory card) to print, it prints a very low
resolution version of the photo. I'm guessing it's a thumbnail that the
printer generates internally to display on the monitor. The photo itself is
still intact (4 megapixel resolution) on the memory card, but whenever I try
to print it with the monitor plugged in, it comes out as a 4x6 in extremely
low resolution. -- sort of a high-res print of a choppy low-res version.
The printing itself is not low resolution. I hope I'm expressing this
clearly...

Maybe the firmware in the printer needs updating. ??

Has anyone run into this?

Chris

 

[Tom Scales]

Could be the picture on the card. For example, my Nikon D100 saves TWO
images to the image file, a thumbnail and the 'real' image. The printer may
not be smart enough to know about multi-page images.

Tom

 

[me]

Could be the picture on the card. For example, my Nikon D100 saves TWO
images to the image file, a thumbnail and the 'real' image. The printer may
not be smart enough to know about multi-page images.

Where do you find that second image on the card for the D100?

 

[xyz]

Tom,

"Could be thumbnail on the card" A good thought but:

(1) doesn't happen without the monitor attached. (Though in a way the
monitor could be causing the printer to use the thumbnail instead of the
original)

(2) I can access the card contents from PC via the camera's USB and also via
a standalone card reader. Neither one shows an extra low-res copy of the
image--either as an extra file or embedded within the one JPG.

(3) images display on the camera (Casio Z4) in much higher resolution than
they do on the Epson monitor, so it's unlikely it's a camera-built thumbnail
that's being printed.

That's why I suspect that the printer itself is internally building a
thumbnail (or many thumbnails) to show on the monitor, and somehow I wind up
printing that.

Maybe I need a firmware update???? Or maybe it's just procedural. Any advice
appreciated.

Chris