Epson R1800 "End of service life warning"

  • Thread starter Thread starter Frank Arthur
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Frank Arthur

I bought my Epson R1800 in August 2005.
Has been working beautifully producing mostly Epson Premium Glossy prints.

Without warning prints began to come out poorly this morning followed by
the following error message:

"Requires Service
Parts inside your printer are near the end of their service life. See your
printer documentation."

I contacted Epson and was told that I need to bring the printer to a nearbly
city for servicing.

Is his common for the service life of about 18 months for a $500 printer
such as this?
Have other R1800 users faced with the same problem? And what did he
servicing entail?
 
Frank Arthur said:
I bought my Epson R1800 in August 2005.
Has been working beautifully producing mostly Epson Premium Glossy prints.

Without warning prints began to come out poorly this morning followed by
the following error message:

"Requires Service
Parts inside your printer are near the end of their service life. See your
printer documentation."

I contacted Epson and was told that I need to bring the printer to a nearbly
city for servicing.

Is his common for the service life of about 18 months for a $500 printer
such as this?
Have other R1800 users faced with the same problem? And what did he
servicing entail?
Click to expand...

http://tinyurl.com/2nxrjl
 
Elmo P. Shagnasty wrote:

I bought my Epson R1800 in August 2005. Has been working beautifully producing mostly Epson Premium Glossy prints. Without warning prints began to come out poorly this morning followed by the following error message: "Requires Service Parts inside your printer are near the end of their service life. See your printer documentation." I contacted Epson and was told that I need to bring the printer to a nearbly city for servicing. Is his common for the service life of about 18 months for a $500 printer such as this?


What is the average number of prints per week do you make?


Have other R1800 users faced with the same problem? And what did he servicing entail?



http://tinyurl.com/2nxrjl
 
Frank Arthur said:
I bought my Epson R1800 in August 2005.
Has been working beautifully producing mostly Epson Premium Glossy prints.

Without warning prints began to come out poorly this morning followed by
the following error message:

"Requires Service
Parts inside your printer are near the end of their service life. See your
printer documentation."

I contacted Epson and was told that I need to bring the printer to a nearbly
city for servicing.

Is his common for the service life of about 18 months for a $500 printer
such as this?
Have other R1800 users faced with the same problem? And what did he
servicing entail?
Click to expand...

This message means that the printer thinks the waste ink pads are full and so
it refuses to print until the pads are replaced and the waste ink (protection)
counter is reset.
In practice the pads will not be full if this is the first time you have
received the message so all that needs to be done is to reset the counter. Next
time you must replace or clean the pads.
Go to http://www.ssclg.com/epsone.shtml and download the utility.
Install it, run it and exit it from the main window, now go to the icon in the
system tray and right click on it. Select waste ink or protection counter and
select reset. If this gives trouble then uninstall the Epson status monitor and
try again (you can install the status monitir again afterwards).
The irony is that the more you use an Epson printer the more reliable it will
be (due to the heads being kept in good condition) but the people that use
their printer most will get this message earlier than others. Some people never
see this message. It is a good printer and well worth the effort of doing this
at no cost.
Tony
MS MVP Printing/Imaging
 
Thanks for your help Tony.
Is it common for both red lights flash (both ink button and paper feed
button) after the
"Requires service" warning shows?
 
Elmo said:
hey measly, what the **** is this you're spewing?
Click to expand...
OMG, that dumb **** meashershithead, is now posting in HTML!
Hey jackass, HTML is not allowed in ng's.
Got it lamer?
Frank
 
Frank
If they are blinking alternately, yes this is normal for this condition.
If they are blinking in unison (ie both on at the same time) then that is a
different error.
Tony
 
Tony wrote:

"Frank Arthur" <[email protected]> wrote:



I bought my Epson R1800 in August 2005. Has been working beautifully producing mostly Epson Premium Glossy prints. Without warning prints began to come out poorly this morning followed by the following error message: "Requires Service Parts inside your printer are near the end of their service life. See your printer documentation." I contacted Epson and was told that I need to bring the printer to a nearbly city for servicing. Is his common for the service life of about 18 months for a $500 printer such as this? Have other R1800 users faced with the same problem? And what did he servicing entail?



This message means that the printer thinks the waste ink pads are full and so it refuses to print until the pads are replaced and the waste ink (protection) counter is reset. In practice the pads will not be full if this is the first time you have received the message so all that needs to be done is to reset the counter.


Since that may or may not be the case for every printer Epson sells the are conservative to make sure you do not damage any of your personal property.  You can take a risk if you want to and you can choose to service the printer if you do not want to worry about it.


Next time you must replace or clean the pads. Go to http://www.ssclg.com/epsone.shtml and download the utility. Install it, run it and exit it from the main window, now go to the icon in the system tray and right click on it. Select waste ink or protection counter and select reset. If this gives trouble then uninstall the Epson status monitor and try again (you can install the status monitir again afterwards). The irony is that the more you use an Epson printer the more reliable it will be (due to the heads being kept in good condition) but the people that use their printer most will get this message earlier than others. Some people never see this message. It is a good printer and well worth the effort of doing this at no cost. Tony MS MVP Printing/Imaging
 
Hey measly, your stuff is coming across as FULL CRAP.

The formatting, I mean. I can't speak to the content, because it
apparently has no content.
 
Hey measly, your stuff is coming across as FULL CRAP.

The formatting, I mean. I can't speak to the content, because it
apparently has no content.
Click to expand...

That would be in keeping with his usual postings.

--
Nicolaas.

2007 Pricelessware CD now available. 600Mb of the best of the best in
Freeware. E-Mail me for details.


.... Never trust a skinny cook!
 
Tony said:
In practice the pads will not be full if this is the first time you have
received the message so all that needs to be done is to reset the counter. Next
time you must replace or clean the pads.
Click to expand...



Is there a panel that can be removed on the R1800 to access the overflow
tube which goes to the pad - like the R200 series?
 
Rob said:
Is there a panel that can be removed on the R1800 to access the overflow
tube which goes to the pad - like the R200 series?
Click to expand...

I don't think so but could be wrong. Maybe someone else here will be able to
answer tyhe question.
Tony
 
Tony said:
This message means that the printer thinks the waste ink pads are full and so
it refuses to print until the pads are replaced and the waste ink (protection)
counter is reset.
In practice the pads will not be full if this is the first time you have
received the message so all that needs to be done is to reset the counter. Next
time you must replace or clean the pads.
Go to http://www.ssclg.com/epsone.shtml and download the utility.
Install it, run it and exit it from the main window, now go to the icon in the
system tray and right click on it. Select waste ink or protection counter and
select reset. If this gives trouble then uninstall the Epson status monitor and
try again (you can install the status monitir again afterwards).
The irony is that the more you use an Epson printer the more reliable it will
be (due to the heads being kept in good condition) but the people that use
their printer most will get this message earlier than others. Some people never
see this message. It is a good printer and well worth the effort of doing this
at no cost.
Tony
MS MVP Printing/Imaging
Click to expand...
The SSC service utility won't reset the R1800 counter.
The Epson service program is needed and can be downloaded from:
http://www.2manuals.com/

The R1800/2400 service manual can be downloaded from that site.
If you want to have a go at replacing the pads, then instructions are in
the manual.
 
Tony said:
I don't think so but could be wrong. Maybe someone else here will be able to
answer tyhe question.
Tony
Click to expand...

There's plenty of sites selling CIS systems that offer advice on setting
up a bottle to collect waste. AFAIK, not that difficult.
http://www.efillink.com/index.html
Try that site. The owner of Efillink seems to be a pretty reasonable
guy and seems happy to answer questions.
(I am not associated with him in any way, and don't endorse CIS systems
from any supplier)
 
frederick said:
The SSC service utility won't reset the R1800 counter.
The Epson service program is needed and can be downloaded from:
http://www.2manuals.com/

The R1800/2400 service manual can be downloaded from that site.
If you want to have a go at replacing the pads, then instructions are in
the manual.
Click to expand...

According to the SSC site, the utility will in fact reset the protection
counter. It will not reset the ink cartridge counters but that is an unrelated
issue.
Tony
MS MVP Printing/Imaging
 
This service most often is an indication that printer has reached it's
waste ink pad protection number. Each time you do a head cleaning, some
ink is discarded down a tube into the base of the printer which is
filled with an absorbent material.

Epson determines that at a certain point, those "diapers" should be
filled and need to be replaced prior to the ink leaking outside the
printer and onto your nice white carpet.

Rather than having a user replaceable bottle or unit, Epson's design is
for the printer to shut down, give this warning, so you bring it to the
repair people, and they open it up, remove the whole printing mechanism,
get to the pads, and replace them with new ones, cost is usually around
$100, depending upon the model. The larger printers have larger pads in
them and cost more to get replacement.

You can do a few things:

1) you can download the program from the URL below and try to reset the
protection counter with it.

The program is found at: http://www.ssclg.com/epsone.shtml

2) You can reposition the waste ink hose, using an extension, and allow
the ink waste to be monitored

3) You can get the service done and do nothing else but pay for the repair


Art
 
I bought my Epson R1800 in August 2005.
Has been working beautifully producing mostly Epson Premium Glossy
prints.

Without warning prints began to come out poorly this morning followed
by the following error message:

"Requires Service
Parts inside your printer are near the end of their service life. See
your printer documentation."

I contacted Epson and was told that I need to bring the printer to a
nearbly city for servicing.

Is his common for the service life of about 18 months for a $500
printer such as this?
Have other R1800 users faced with the same problem? And what did he
servicing entail?
Click to expand...

Just curious -- what ink have you been using?
 
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