Epson photo 890 not working

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Guest

I recently had a printer connexion problem so removed my printer from Vista.
Initialy when I installed Vista it knew my printer was there and just
installed it. Unfortunately it knows the Printer is now reconected and tries
to re-install it but seems to be unable to do so. Cannot use my original
disk as I use Vista 64 and the disk is not recognised. Have been to the
website where I seem to be unable to find the relevant drivers so I am stuck
as I seem unable to Print in Vista. Anybody out there have any ideas.
Please do not tell me my printer is too old as until it dies I refuse to buy
a new one. Since it worked originaly, Vista must have the drivers or know
where they are
 
--
William Moore
Hello Renee
I can't help you with your problem, but only offer my sympathies. I'm having
similar printer problems with two HP printers, one old and one new, on an HP
computer with VISTA
Will Moore
 
Is the printer connected to the PC with USB or parallel?

If USB are you installing software with the USB cable NOT plugged into
the PC?
 
--
William Moore
I had an older HP printer connected to my USB hub when I started VISTA for
the first time. VISTA recognized the make and model of the printer and asked
if I wanted to find a driver before I had my internet connection established.

After I got an internet connection established it offered me a choice of
using the driver disk or going online for a driver. Unwisely I chose the
disk. Now, VISTA refuses to recognize the existance of that printer by any
means whatever. If you go to HP support forums, dozens of people are having
printer connection problems with VISTA.
Will Moore
PS: I have a working printer but it is a late model HP

Alan Morris said:
If you run Add Printer manually, is the printer listed? Or is the list of
manufactures and models limited to only a few?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

AntRenee said:
I recently had a printer connexion problem so removed my printer from
Vista.
Initialy when I installed Vista it knew my printer was there and just
installed it. Unfortunately it knows the Printer is now reconected and
tries
to re-install it but seems to be unable to do so. Cannot use my original
disk as I use Vista 64 and the disk is not recognised. Have been to the
website where I seem to be unable to find the relevant drivers so I am
stuck
as I seem unable to Print in Vista. Anybody out there have any ideas.
Please do not tell me my printer is too old as until it dies I refuse to
buy
a new one. Since it worked originaly, Vista must have the drivers or know
where they are
 
Which model of printers and how connected to the PC? USB or parallel?

Which version of VISTA?
 
No, tried that, Vista did add an M to my spec originally when it installed
it, I did wonder if I had to put the Vista disk in, I hesitate too touch it
though as currently Vista is working Ok and stable.

Alan Morris said:
If you run Add Printer manually, is the printer listed? Or is the list of
manufactures and models limited to only a few?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

AntRenee said:
I recently had a printer connexion problem so removed my printer from
Vista.
Initialy when I installed Vista it knew my printer was there and just
installed it. Unfortunately it knows the Printer is now reconected and
tries
to re-install it but seems to be unable to do so. Cannot use my original
disk as I use Vista 64 and the disk is not recognised. Have been to the
website where I seem to be unable to find the relevant drivers so I am
stuck
as I seem unable to Print in Vista. Anybody out there have any ideas.
Please do not tell me my printer is too old as until it dies I refuse to
buy
a new one. Since it worked originaly, Vista must have the drivers or know
where they are
 
Initially Parallel, I have to be very careful when unplugging connections to
the PC, there appears to be a problem in the hardware, so I end up putting
the USB cable in, XP happily recognized that but Vista would not, hence I
removed the printer from Vista, more fool me. Short of renewing the
Motherboard for which I am not ready yet when the connection works XP happily
prints through the parallel. Would like to reconnect to Vista as it is a
pain not being able to Print.
 
Yes I guess I did try too install it with the cable USB plugged in. So much
to think about. I guess my problem stems from the fact I have to have XP Pro
running for the things Vista will not do but both cable are plugged in most
of the time. I do use the USB cable from time to time on a Laptop to go
online.
 
Sorry about the duplication.

I'm dual booted and have no problems with my HP printers in accessing
them from both XP and VISTA but unless Epson is radically different I
would try reinstalling the driver for VISTA with the printer turned off
and with the USB cable unplugged from the PC.

I don't see a VISTA driver at:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?
oid=14359&prodoid=176022&BV_UseBVCookie=yes&infoType=Downloads&platform
=Windows&x=16&y=9

so you may have to use the XP package:

Printer Driver v5.2baA
Windows XP, Windows 2000
epson10613.exe - 5.7MB - posted on 12/04/02

It's pretty old but try installing it using Compatibility mode set to
XP with SP2 and check [x] Run as Administrator.

First of all remove all references in VISTA to the printer including
any icon for it in the VISTA equavalent of START / Settings / Printers
& Scanners, turn off and unplug the USB cable, reboot the computer and
then start the installation by right mouse clicking on the downloaded
file (Use Save when you download, not Run) and selection Properties /
Compatibility TAB and then set as above.

Otherwise I guess it's time for a new printer! 8:(
 
Thank you I will try that and let you know, I do not understand why Vista
does not recognize the printer since when I installed it a couple of months
ago it happily found the printer. I think I have the old software downloaded
onto my computer anyway so I will have a go.
 
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