C
ckoegel
I am trying to print pictures from photo program and it will only
approximately an inch to 2 inches and then it stops. It feeds the
paper through like it was done and then will continue to feed paper
through without printing the rest of it. I was using the R380 first
and when it first started doing it, I thought that perhaps the printer
was going bad. I had recently bought the 1400 and I installed it last
night. It prints with the same problems as the R380 so I know it has
to be a setting with the WIndows Vista that I have on this new
computer. I have tried to contact support but unfortunately they are
not there on weekends. So I am curious to know if anyone else out
there has had this same problem and what is the fix for it. I have
already downloaded and installed any updates for the drivers.
approximately an inch to 2 inches and then it stops. It feeds the
paper through like it was done and then will continue to feed paper
through without printing the rest of it. I was using the R380 first
and when it first started doing it, I thought that perhaps the printer
was going bad. I had recently bought the 1400 and I installed it last
night. It prints with the same problems as the R380 so I know it has
to be a setting with the WIndows Vista that I have on this new
computer. I have tried to contact support but unfortunately they are
not there on weekends. So I am curious to know if anyone else out
there has had this same problem and what is the fix for it. I have
already downloaded and installed any updates for the drivers.