Epson Perfection 4990 Pro - Epson Scan error: escndv.exe has encountered a problem, etc

  • Thread starter Thread starter Z Man
  • Start date Start date
Z

Z Man

I had used my scanner on the same computer without problems. After not using
it for a while, I now get this error whenever I click on Epson Scan. My real
issue is that I cannot scan into Adobe Acrobat 7.0 because it uses Epson
Scan as its front end. now using driver version 2.68a. There is an earlier
driver on the Epson web site, which I also tried but it also did not work.
(I also cannot scan into other application.). Any
ideas/suggestions/solutions will be greatly appreciated. I am running
Windows XP, SP2, HP computer with 3.6MHz CPU and 3GB ram.
 
Z Man said:
I had used my scanner on the same computer without problems. After not
using it for a while, I now get this error whenever I click on Epson Scan.
My real issue is that I cannot scan into Adobe Acrobat 7.0 because it uses
Epson Scan as its front end. now using driver version 2.68a. There is an
earlier driver on the Epson web site, which I also tried but it also did
not work. (I also cannot scan into other application.). Any
ideas/suggestions/solutions will be greatly appreciated. I am running
Windows XP, SP2, HP computer with 3.6MHz CPU and 3GB ram.
Click to expand...

The first thing to try is uninstall the Epson Scan. Via either the start
menu item if one exits or from the Control Panel Add/Remove Programs.

Reboot computer.

Install the latest driver from the epson web site.
http://www.epson.com/cgi-bin/Store/...V_UseBVCookie=yes&oid=50666&infoType=Overview

Latest is 2.68A for WindowsXP, etc.
You should go ahead and download a fresh copy from the web, your copy may be
corrupted.

After the install, reboot.

If that does not solve the problem.
You got to go deeper.

Remove the Epson scan. (again).

Backup your registry.
Edit the registry and remove all references to the Epson Scan.
Remove the folders and entries for Epson Scan in \Windows\Twain_32\

Reboot:
Install Epson scan.
 
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