P
PLB
I have an Epson C86 printer that may(?) have clogged heads for the
black ink, but there are some complications. Let me describe them to
you.
I recently changed the black ink in the printer. Since then I have not
been able to get anything printed in black when I run conventional
software. I have consulted with the Epson help desk and run the various
repairs and diagnostics. I have also purchased another black ink
cartridge. To date, nothing has worked.
Here is the complication. I am using an iMac. The iMac has a program
called Grab which captures whatever is on the screen and allows you to
save it and print it. I think it is basically a "screen scrapper" (if
that is the right term). When I use the Grab program, I get the black
printing. For example, if I run and Excel spreadsheet having both back
and colored annotations and print directly from Excel I only get the
colors - but NO black. When I run Grab to capture the spreadsheet and
then print it, I get what appears to be black and all the other colors.
This is difficult for me to understand. If the black head is clogged
why would it fail to print under Excel, but print successfully when
stripped off and printed under Grab? Evidently the black head is not
clogged all the time but is somehow sensitive to the type of program
that is commanding it???
Should I buy a kit to clean the printer head
black ink, but there are some complications. Let me describe them to
you.
I recently changed the black ink in the printer. Since then I have not
been able to get anything printed in black when I run conventional
software. I have consulted with the Epson help desk and run the various
repairs and diagnostics. I have also purchased another black ink
cartridge. To date, nothing has worked.
Here is the complication. I am using an iMac. The iMac has a program
called Grab which captures whatever is on the screen and allows you to
save it and print it. I think it is basically a "screen scrapper" (if
that is the right term). When I use the Grab program, I get the black
printing. For example, if I run and Excel spreadsheet having both back
and colored annotations and print directly from Excel I only get the
colors - but NO black. When I run Grab to capture the spreadsheet and
then print it, I get what appears to be black and all the other colors.
This is difficult for me to understand. If the black head is clogged
why would it fail to print under Excel, but print successfully when
stripped off and printed under Grab? Evidently the black head is not
clogged all the time but is somehow sensitive to the type of program
that is commanding it???
Should I buy a kit to clean the printer head