J
J.A.Abernethy
I have decided to help a friend who has just installed XP on his pc and
has an Epson C60 printer. At first i thought the problem with the
computer not seeing the printer was down to him not using original
epson cartridges. I bought some, the same problem still happens. I have
tried firstly uninstalling then resinstalling the software from disc.
the step where the computer searches the ports to add the printer to
its list, the computer just halts. I have then then pressed the button
which skips this procedure to do a manual installation. The computer
continues loading software and appears to install ok. The control panel
shows the logo for the printer with a tick next it. The properties
shows a tick next to LPT 1 with the printer next it in the list. Why
does it not see it? When i go to page set up or print, the printer is
selected in the choice box. It does not however allow me to clean
heads, show ink levels etc. it just reports a breakdown in
communication. Is there something i am missing? Why is the computer not
automatically installing the printer from the start? please any ideas?
The USB lead is Ok, have tested it at work.thanks all Jim
has an Epson C60 printer. At first i thought the problem with the
computer not seeing the printer was down to him not using original
epson cartridges. I bought some, the same problem still happens. I have
tried firstly uninstalling then resinstalling the software from disc.
the step where the computer searches the ports to add the printer to
its list, the computer just halts. I have then then pressed the button
which skips this procedure to do a manual installation. The computer
continues loading software and appears to install ok. The control panel
shows the logo for the printer with a tick next it. The properties
shows a tick next to LPT 1 with the printer next it in the list. Why
does it not see it? When i go to page set up or print, the printer is
selected in the choice box. It does not however allow me to clean
heads, show ink levels etc. it just reports a breakdown in
communication. Is there something i am missing? Why is the computer not
automatically installing the printer from the start? please any ideas?
The USB lead is Ok, have tested it at work.thanks all Jim