Dan S said:
Hello
i have an Epson color stylus 740. No low ink levels are flashing but I
am not printing black. I have two old black cartridges and wondering how
I might clean/clear them to work. Before I start swabbing things I
figured I'd ask the experts!
Running on Mac OSX which is a major hurdle in itself. I do not see
headcleaning utility.
Dan
Hi,
I've worked with more than three dozen of the Epson 740 for more than a
ten years with PCs and macs in my elementary school before retiring this
year. I've seen where a cartridge runs out but no familiar flashing red
light appears to indicate it. The reason for this happening is that the
firmware and software work together to give an estimate of how much ink is
left in the cartridge from the number of pages printed. When one sees the
flashing red light there could actually be up to 20% of the ink left. Or if
one were printing very heavily after only a hundred sheets the cartridge
could actually be empty but the red light would not flash to indicate the
cartridge was empty.
The remedy is to simply put in a new cartridge. By the way Epson
indicates that if a cartridge is 6 months or older and was open it should be
replaced in the Epson with a new one. Oxidation and evaporation can make the
ink too thick to pass it through the nozzles safely. Unopened sealed
cartridges have a shelf life of two years.
I have also run across a brand new cartridge that was bad. One would
assume that every cartridge would be infalible, but that is not the case
when at least using third party cartridges. Again, the remedy is to install
a new cartridge.
Before changing cartridges I would certainly run several cleaning cycles,
because if the machine has not been used in awhile the head could simply
have gotten dried, and this is especially true if you happen to live in an
arid environment. Additionally, if the machine had not been used in awhile
then it is worth dripping a few drops of alcohol on the sponge that the
printer rests when it's turned off.
To view the sponge open the lid with the printer off. Turn the printer
on and when the print head moves to the left simply pull the power cord out
of the wall outlet. The docking sponge will be viewable. Dribble either 5 -
8 drops of isopropyl alcohol or (even better) Windex onto the sponge. Plug
the power cord into the wall and wait for the printer to settle down. Use
the power switch to turn off the printer and give it an hour's rest.
When this is accomplished turn the printer on and run a cleaning cycle
and a nozzle check.
By the way, if you happen to be running OS X.3x you will not have any
utility software available to you. Either Epson or Apple got cheap and
decided the Epson was not worth making utility software for that version of
OS X. You will need to revert to OS 9 if you have the software on your
machine, install the Epson driver for )S 9 and then go to the printer
utility software from there.
By the time OS X.4.x was released someone got wise and restored the
printer utility software.
Good luck,
Jan Alter
(e-mail address removed)