epson all in one printer wont scan!

  • Thread starter Thread starter ian11562
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ian11562

please is there anyone out there who has had this problem?
puchased all in one in june,and still unable to get it to work!
all other functions work(copy/print) epson dont seem to be able
answer-os is xp -desktop vaoi vgc1m
 
Exactly what version of XP are you running.... and is it 32 or 64 bit?

Have you tried uninstalling and reinstalling using the latest Epson drivers
from their website?
 
have 32 bit and have tried epson using the latest epson drivers to no avail
i have now found that in device manager that the printer has an exclamation
mark
against it ,which turns out to be "code 32 device or part of has been
disabled"
ps have checked all connections and re-installed numerous times
pps os is xp home edition which came already installed with my vaio

any ideas?
 
are there any downloads that i can use to adjust the registry
im a bit worried about touching the registry!
i take it that if i adust the registry that ill have to unistall and
reinstall the printer and all its parts ??
 
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