Epson 3490 Buttons and Auto Scan Don't Work

  • Thread starter Thread starter alternator
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A

alternator

I recently bought an Epson 3490 scanner. The only way I can get it t
scan is to click on the Epson desktop icon and then use "Hom
Mode".

If I push on any of the front buttons on the scanner nothing happens
If I click on "Full Auto Mode" nothing happens.

Has anyone else experienced this, or can tell me why I am getting thi
behavior
 
alternator said:
I recently bought an Epson 3490 scanner. The only way I can get it to
scan is to click on the Epson desktop icon and then use "Home
Mode".

If I push on any of the front buttons on the scanner nothing happens.
If I click on "Full Auto Mode" nothing happens.

Has anyone else experienced this, or can tell me why I am getting this
behavior?
Click to expand...
Worst case, contact Epson.
They were very good in replacing mine, but for a different problem,
it thought there was a paper jam, actually it was defective hardware.
But contact them first and see if they can solve your problem.

HTH
 
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