Enhanced On-Access Anti-Malware Protection stopped working

  • Thread starter Thread starter Carla
  • Start date Start date
C

Carla

Hello everyone

My OS is Windows Vista Premium Home Edition 32 Bits. I'm working with this
OS since I have bought my recent PC, about one year ago. Besides a good
antivirus and firewall always updated and activated, my Windows is also
updated. Same thing to Windows Defender.
About 15-20 days from now, when I log to my PC as an administrator, it
appears, a few minutes later, a message in my desktop saying that Enhanced
On-Access Anti-Malware Protection stopped working. It gives me two options:
close the dialog box or look at the Internet for solutions. I don't know what
this is, so I choose to close the box.

Can you help out with this?
What kind of problem is this and what might have caused it?
Here's more details regarding this problem:


Name of the Event of the problem: APPCRASH
Aplication name: AVENGINE.EXE
Aplication version: 2.1.29.0
Carimbo de Data/Hora da Aplicação: 468e2cc5
Name of the Model with fails: pskscs.dll
Version of the failing model: 1.4.3.30
Carimbo de Data/Hora do Módulo com Falhas: 469ddbdb
Exception Code: c0000005
Desvio de Excepção: 00026f48
Versão do SO: 6.0.6000.2.0.0.768.3
ID de Região: 2070
Informações Adicionais 1: a743
Informações Adicionais 2: b4243b2b695c85b0cfbb26ee26cb0b3e
Informações Adicionais 3: c7fa
Informações Adicionais 4: 9b83326186aec212c406c4ddca14e06b

My OS is in Portuguese (European); some of the expressions I wasn't able to
find a appropriate translaction to portuguese. I'm sorry...

And another detail: this only happens when I'm logged as an administrator.
In the other user accounts this does not happen.

I'm sorry for my Giant post...
Thanks in advance
 
Carla said:
Hello everyone

My OS is Windows Vista Premium Home Edition 32 Bits. I'm working with this
OS since I have bought my recent PC, about one year ago. Besides a good
antivirus and firewall always updated and activated, my Windows is also
updated. Same thing to Windows Defender.
About 15-20 days from now, when I log to my PC as an administrator, it
appears, a few minutes later, a message in my desktop saying that Enhanced
On-Access Anti-Malware Protection stopped working. It gives me two
options: close the dialog box or look at the Internet for solutions. I
don't know what this is, so I choose to close the box.

Can you help out with this?
What kind of problem is this and what might have caused it?
Here's more details regarding this problem:


Name of the Event of the problem: APPCRASH
Aplication name: AVENGINE.EXE
Click to expand...
My OS is in Portuguese (European); some of the expressions I wasn't able
to find a appropriate translaction to portuguese. I'm sorry...

And another detail: this only happens when I'm logged as an administrator.
In the other user accounts this does not happen.
Click to expand...

Your Panda Antivirus is having difficulties. Contact their tech support or
try uninstalling/reinstalling Panda. It would also be wise to do the normal
scanning for malware to make sure that isn't the reason for the damage to
Panda.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
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