Endless loop

  • Thread starter Thread starter JesseRay
  • Start date Start date
J

JesseRay

Yesterday an auto update from microsoft was downloaded by my laptop (Gateway-
Vista Home Premium) After the download to finish the installation the
coputer rebooted..... When it gets to the blue welcome window a message
(more or less)- "stage 3 update 0% complete" appears- after 10 minutes the
computer shuts down and repeats the above...... over and over for hours.
If I try booting it in safe mode- same problem
If I get the 'auto fix' screen- it reboots several times but ultimately the
same problem...
How can I stop this? What can I do to correct it.. (No I don't think I have
a recovery disk)
Thanks
Ray
 
Mark,
First thanks, that sounds like what I need.... Except..
Is that file 120 MegaBytes? Cause I can't download (Broadband) quicker than
1kb a sec- it will take days.

Ray
 
JesseRay said:
Yesterday an auto update from microsoft was downloaded by my laptop
(Gateway-
Vista Home Premium) After the download to finish the installation the
coputer rebooted..... When it gets to the blue welcome window a message
(more or less)- "stage 3 update 0% complete" appears- after 10 minutes the
computer shuts down and repeats the above...... over and over for hours.
If I try booting it in safe mode- same problem
If I get the 'auto fix' screen- it reboots several times but ultimately
the
same problem...
How can I stop this? What can I do to correct it.. (No I don't think I
have
a recovery disk)
Thanks
Ray
Click to expand...

The update is not installed successfully, you receive a message, and the
computer restarts when you try to install an update in Windows Vista
http://support.microsoft.com/kb/949358
 
Hey Jesseray; Its always funny when I go thru these threads looking for my
own salutions. It seems the experts have missed the part where your computer
wont boot at all let alone allow you to down load anything. I have also had a
problem or two with auto updates. In fact I lost a machine to an updat that
came down corrupted as it was telling me it was corrupted. to funny huh? Any
way it sounds like you are able to get into the safe menu. I'm sure you have
already tried this but what about last configuration that worked? If not then
you can use another recovery disk. Or if you can gain access to another
machine and the internet go to the site that mark mentioned. Be aware that if
you restore you will loose all your info. restore takes yuou back to the day
your machine was first opened. good luck. By the way, and this is probably
heresy I now have my updates set to download but let me decide when to
install them. This way I can see what is coming before it is installed.
 
A windows system restore shouldn't mess with your files.
An OEM 'recovery' disk will usually format and restore the system to the way
it came from the factory.

Have you tried booting from a Vista DVD and running the boot repair option?
 
Thanx for correcting mt error. I'm not all that experienced and often get
turned around on whats what. I thuoght that restore took the OS back to
original and that recovery simply patched the holes. I'll need to remember
that just incase.
 
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