No problems here. I have WinXP Pro SP3 x32 OEM and never had
a problem with Windows Update.
The Internet Explorer web page is coming up now, as it normally does.
http://img155.imageshack.us/img155/7585/winupdate.gif
And when I click Custom, there are maybe seven items which
might be relevant to you (i.e. new since last month, security
related).
There is some kind of ActiveX thing, which runs on that page.
Perhaps yours is so old, it is broken ? In the past, mine would
automatically update when that happens (tell you the old one
was no good, and start the install process for a new
ActiveX thing).
As far as I know, Microsoft provides free support for
certain topics, and I think Windows Update is one of them.
If Windows Update bricks your computer, you're supposed to
be able to get support from them.
Paul