Encrypted files and folders

  • Thread starter Thread starter Margie
  • Start date Start date
M

Margie

I encrypted some files and can't get them decrypted.
When I go to the file, right click properties, advanced,
I clear the box that says "Encrypt contents to secure
data" apply and it gives me access denied error message.
I have tried this on each of the accounts and even
administrator, same message
 
Hi Marge,

only person that encrypted the files will be able to unencrypt the
files/folders. Not even administrator can help here (this is what encryption
does...)

Did you change any passwords for the user that had encrypted files/folder?
 
I can't remember if I changed them or not. I was setting
up encrypted and setting up a guest at the same time.
Neither of which have a password on them. I have also
tried decrypting them under all the users, even the user
name that shows who encrypted the file. Lets say maybe
the password is the issue in this case, is there a way to
get around that?
 
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