A
arora.dipti
Hi
We are working on a Health Contact Center Application in which a
patient is able to contact using either Chat Application or Phone Call
with the Doctors.
When the doctor is contacted using either of these means, a popup
appears at the Doctor's End and he is able to communicate with the
patient. When a doctor is busy handling the Phone Call ( a windows
form), he should not be able to work with the Chat Request(less
Priority) but when he is working with the Chat Application,he can work
on the phone Call(high Priority).
So we want to have some mechanism in which if these two popups(Phone
and Chat Window) are open at the sametime,doctor should be able to
work on Phone Call only and Focus Should not Go to Chat Window.
Please help
We are working on a Health Contact Center Application in which a
patient is able to contact using either Chat Application or Phone Call
with the Doctors.
When the doctor is contacted using either of these means, a popup
appears at the Doctor's End and he is able to communicate with the
patient. When a doctor is busy handling the Phone Call ( a windows
form), he should not be able to work with the Chat Request(less
Priority) but when he is working with the Chat Application,he can work
on the phone Call(high Priority).
So we want to have some mechanism in which if these two popups(Phone
and Chat Window) are open at the sametime,doctor should be able to
work on Phone Call only and Focus Should not Go to Chat Window.
Please help