Empty Search Assistant Window

  • Thread starter Thread starter The Merg
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T

The Merg

I have IE6 on Windows XP-SP2 and have encountered a recent issue. In the
past, if I typed a search request into the address bar, IE would open up the
Search Assistant Window on the left of the browser window and populate it
with search results as well as showing previews of some of the results in
the browser window.

Now, it will only show the previews in the browser window. The Search
Assistant Window does open, but it is empty. If I click on "New" it will
then work normally. Any ideas would be appreciated.

Thanks,
The Merg
 
Hi Merg,

Try reseting your Search settings Tools>Internet Options>Programs Tab>Reset
Web Settings.
 
Unfortunately, that did not work. Any other thoughts?

- The Merg

--
Today's problems don't worry me,
I haven't solved yesterday's yet.

Rob Parsons said:
Hi Merg,

Try reseting your Search settings Tools>Internet Options>Programs
Tab>Reset Web Settings.
 
Hi Merg,

Try this article www.helpwithwindows.com/windowsxp/tune-20.html

This article tells you how to disable the xp search assistant, so if you
have a value for the "Use Search Asst" item just delete it.

Also check that you have a value for the following registry key

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm"
"CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm"

The Merg said:
Unfortunately, that did not work. Any other thoughts?

- The Merg
 
Ugh. Still no luck. I cannot figure out what is causing this.

- Merg

--
Today's problems don't worry me,
I haven't solved yesterday's yet.

Rob Parsons said:
Hi Merg,

Try this article www.helpwithwindows.com/windowsxp/tune-20.html

This article tells you how to disable the xp search assistant, so if you
have a value for the "Use Search Asst" item just delete it.

Also check that you have a value for the following registry key

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm"
"CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm"
 
Hi Merge - Download and run:
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG to restore
your default Search functionality and reset your prefixes. You'll have to
manually re-select any Search Customizations you may have had, however.

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/



The Merg said:
Ugh. Still no luck. I cannot figure out what is causing this.

- Merg


Rob Parsons said:
Hi Merg,

Try this article www.helpwithwindows.com/windowsxp/tune-20.html

This article tells you how to disable the xp search assistant, so if you
have a value for the "Use Search Asst" item just delete it.

Also check that you have a value for the following registry key

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.
htm""CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.
htm"
 
Hi Merg - There is no direct Repair function for IE6 in XP. Here are some
alternatives:

First try this courtesy of MVP Ramesh Srinivasan:
http://windowsxp.mvps.org/IEFIX.htm

Then try each of the following:

1. If you're on XP SP2, try the following suggestions from KB 870700, here:
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2, http://support.microsoft.com/?kbid=870700#9
first. Don't worry that your problem isn't specifically secure-page
related - these extracted below are general fix steps for the most part.
Check to see if your problem remains after each:

a. Turn off the pop-up blocker
Internet Explorer SP2 includes the ability to block pop-up windows. This new
feature may block some Web pages. To turn off the Pop-Up Blocker, follow
these steps:

1) On the Tools menu in Internet Explorer, click Internet Options, and then
click the General tab.
2) Click the Privacy tab.
3) In the Pop-Up Blocker section, click to clear the Block pop-ups check
box.
4) Click Apply.
5) Click OK.

b. Delete the contents of the Temporary Internet Files folder
If a copy of the Web page is in the Temporary Internet Files folder, the
page may not display as expected. To resolve this problem, you must delete
the contents of this folder. To do this, follow these steps:

1) On the Tools menu in Internet Explorer, click Internet Options, and then
click the General tab.
2) Click Delete Cookies, and then click OK.
3) Click Delete Files, and then click OK.
4) Click Clear History, and then click Yes.
5) Click OK.

c. Third-party browser extensions
Some third-party browser extensions and add-ons may interfere with how
Internet Explorer views certain Web pages. To turn off these extensions,
follow these steps:

1) Click Start, right-click Internet Explorer, and then click Internet
Properties.
2) Click the Advanced tab.
3) Click to clear the Enable third-party browser extensions (requires
restart) check box.
4) Click Apply.
5) Click Ok.
6) Start Internet Explorer, and then try to reproduce the issue.

d. Reset the Security Zones to the default settings:

1) On the Tools menu in Internet Explorer, click Internet Options, and then
click the Security tab.
2) Click Internet, and then click Default Level.
3) Click Local Intranet, and then click Default Level.
4) Click Trusted sites, and then click Default Level.
5) Click Restricted sites, and then click Default Level.
6) Click Apply.
7) On the Privacy tab, click Default, and then click Apply.

2. Then you need to go (as an Administrator) to Start|Run and type "sfc
/scannow" (without the quotes and notice the space between the c and the /.)
Have your XP CD handy and be prepared to go get a cup of coffee - it takes a
while. This will do the same thing as Repair IE6 for XP but a lot more,
that is find any corrupt system files and replace them. It does NOT,
however, re-register the various software components, and you will need to
do this manually using regsvr32.exe if any are shown as replaced in
Event Viewer|System.

Be aware that under certain circumstances (Win2k before SP4 - see mskb
814510, http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510) sfc
can erroneously overwrite (restore over) previously installed files from
certain "hotfixes" which will then need to be re-installed. This may also
apply to XP. To check for this, after running sfc, open a Cmd window and
enter "qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
installed, it can be obtained for XP here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and for Win2k
here: http://www.microsoft.com/downloads/release.asp?ReleaseID=35470 A
version stated to be common to both is available here:
http://www.microsoft.com/downloads/...FamilyID=155C7C58-102E-47B0-A12A-BFAB8CFCCC03
Further information about qfecheck is available here:
http://support.microsoft.com/kb/282784/EN/



3. Another alternative for just IE6 repair if you don't have IE6 listed in
Add-Remove Programs, then in Start|Run then enter

"rundll32 setupwbv.dll,IE6Maintenance"

without the quotes, exactly as shown (it's case sensitive), and select the
appropriate entry. More detailed info is available here: Description of
the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177 (You may
have to re-install Sun Java JRE if you had it installed afterwards, BTW.)



4. If you find that you need to do a re-install of IE6 then you can
consider the following:

1) Insert the Windows installation CD in your CD-ROM drive.
2) Click Start, and click Run.
3) Copy the command prompt below in the Open box (exactly as shown - it's
case sensitive), and click OK. (Assumes %System% is installed in Windows on
your C:\ partition. Change as appropriate for your particular situation.)

Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
c:\windows\inf\ie.inf

4) It will display a "File Needed" screen, click "Browse.." and browse to
<CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
CD-ROM, For example, D:).

5) Click Open, click Ok, it should begin reinstalling Internet Explorer.

(NOTE: It has been reported, courtesy of Steve Wechsler, that if you're on
Windows XP Pro SP2, it may prompt you for some files that it cannot find in
the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to browse
to. It's thought that this may apply to XP Home also. The specific files
are iexplore.exe which actually IS in the i386 folder, mswrd632.wpc
, which is located in the Program Files\Common Files\Microsoft
Shared\TextConv folder, AND, INSTALL.IN_ , which will be located on
a slipstreamed XP Pro CD in the i386 folder and also located in the i386
folder on an XP Pro SP1 disk. So, copying the 2 files above to the
WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
repair/reinstall IE on an SP2 system by right clicking ie.inf in the
WINDOWS\inf folder and selecting Install or using the rundll32.exe line
given above.)


5. Lastly, here is a link to a MSKB article about re-installing IE6/OE6:

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP (Q318378)
http://support.microsoft.com/?id=kb;en-us;Q318378

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/



The Merg said:
Still no luck... Here is a screen capture of IE after running a search from
the Address Bar... The search panel is not open prior to searching from the
Address Bar. I have the Autosearch setting at "Display Results, Go to most
likely site".

- The Merg



Jim Byrd said:
Hi Merge - Download and run:
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG to restore
your default Search functionality and reset your prefixes. You'll have to
manually re-select any Search Customizations you may have had, however.

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/



The Merg said:
Ugh. Still no luck. I cannot figure out what is causing this.

- Merg


Hi Merg,

Try this article www.helpwithwindows.com/windowsxp/tune-20.html

This article tells you how to disable the xp search assistant, so if you
have a value for the "Use Search Asst" item just delete it.

Also check that you have a value for the following registry key

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.
htm" "CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.
htm"
Unfortunately, that did not work. Any other thoughts?

- The Merg

--
Today's problems don't worry me,
I haven't solved yesterday's yet.

Hi Merg,

Try reseting your Search settings Tools>Internet Options>Programs
Tab>Reset Web Settings.
I have IE6 on Windows XP-SP2 and have encountered a recent issue. In the
past, if I typed a search request into the address bar, IE would open up
the Search Assistant Window on the left of the browser window and
populate it with search results as well as showing previews of some
of
the results in the browser window.

Now, it will only show the previews in the browser window. The Search
Assistant Window does open, but it is empty. If I click on "New" it
will then work normally. Any ideas would be appreciated.

Thanks,
The Merg
 
....
[graphic attachment showing empty search bar with MSN search]
Still no luck... Here is a screen capture of IE after running a search from
the Address Bar... The search panel is not open prior to searching from the
Address Bar. I have the Autosearch setting at "Display Results, Go to most
likely site".


That particular option has not been implemented by any search provider
since the demise of RealNames. It's quite likely that it would degrade
to Just display the results in the main window which is essentially
what you are seeing. Notice that all the other AutoSearch search providers
now only offer that one option


Unless you know that this site still supports the search bar
I wouldn't assume that there is anything wrong on your system.
It could be just another example of MSN search changing
its implementation without notifying its users.

Other search providers used to support this feature too.
Has anybody tried checking lately whether they still do?


Hmm... the search bar still works for me with MSN search,
provided I initiate the search from the search bar, not the Address bar.

BTW at one time the implementation was in flux and making the option
change via the web was necessary instead of via the Options, Advanced
tab. Perhaps you should try that too? (E.g. in the search bar Alt-z
then Alt-A, etc.)


Good luck

Robert Aldwinckle
---
 
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