G
Guest
When I try to reply or forward a message an empty frame appears. If I then
close Mail down it reopens as just a black box.
close Mail down it reopens as just a black box.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
G
Gary VanderMolen
It's not supposed to do that. By any chance are you running
a non-compatible antivirus program?
Windows Mail is not compatible with most McAfee or Norton
security programs. Those will need to be uninstalled, not
just disabled.
After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html
Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
Gary VanderMolen
a non-compatible antivirus program?
Windows Mail is not compatible with most McAfee or Norton
security programs. Those will need to be uninstalled, not
just disabled.
After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html
Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
Gary VanderMolen
G
Guest
me too, can anyone help with this? thanks
G
Gary VanderMolen
Which antivirus are you using?
Gary VanderMolen
Gary VanderMolen
F
Frank Saunders, MS-MVP OE/WM
RICH said:me too, can anyone help with this? thanks
Uninstall McAfee.