Emergency help needed

  • Thread starter Thread starter Craig
  • Start date Start date
C

Craig

During SP2 update, I got a following error:

***********

Copy Error

Setup cannot copy the file Atapi.sys

Ensure that the location specified below is correct, or change it and insert
'Windows XP System Files' in the drive you specify

**********

I ignored the warning because I could not solve the problem. XP SP2 Setup
program was continued without creating a backup copy of the Atapi.sys file.
When booted, the computer got frozen at Welcome screen stage. Is there
any way to fix the problem at this stage? Satoshi
 
Hi Craig,

See if this applies:

"Copy Error: Setup cannot copy the file Atapi.sys" error message when you
try to install Windows XP Service Pack 2
http://support.microsoft.com/?kbid=884675

You may want to try safe mode with command prompt, then run the spuninst.exe
file under C:\Windows\$NtServicePackuninstall$\spuninst.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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