Emails still in Outbox, but they were sent..

  • Thread starter Thread starter shawn
  • Start date Start date
S

shawn

Any ideas on this one? We're using Outlook 2003 I believe. No exchange
server or anything. It's POP3 and our email comes from Yahoo! Small Business
where we host our website.

One person has a problem that started about 15 minutes ago. When she sends
an email it's still in her outbox, and not in her sent items. Yet, the
emails are being received. She sent me two emails and they came to me fine.
 
Solved.. the lady was storing too many emails. With Windows XP's 2GB
filesize limit her Sent Items could not hold anymore. I had her delete a few
and it solved the problem.
 
Solved.. the lady was storing too many emails. With Windows XP's 2GB
filesize limit her Sent Items could not hold anymore. I had her delete a few
and it solved the problem.
Click to expand...

Windows XP does not have a 2GB file size limit. Outlook 2003 does not have a
2GB PST size limit, either, unless she's using an older format PST from
Outlook 2002 or earlier. She should update her PST to a format that doesn't
have the file size limit.
http://www.slipstick.com/outlook/ansi-to-unicode.asp
 
Brian said:
Windows XP does not have a 2GB file size limit. Outlook 2003 does not have a
2GB PST size limit, either, unless she's using an older format PST from
Outlook 2002 or earlier. She should update her PST to a format that doesn't
have the file size limit.
http://www.slipstick.com/outlook/ansi-to-unicode.asp
Click to expand...

Maybe his lady friend is still using FAT instead of NTFS. Under
FAT16/32, 2GB is the max *file* size. So using the new Unicode PST
format wouldn't have helped. Shawn needs to convince his lady friend to
convert from FAT to NTFS unless there really is a need for the
partitions to be readable by non-NT based versions of Windows.
 
Under FAT32, 4GB is the max file size.
Click to expand...

I just looked it up. It's 4GB with FAT16 as well (64K cluster size times 64K
max clusters). That's also the max partition size.
 
Brian said:
I just looked it up. It's 4GB with FAT16 as well (64K cluster size times 64K
max clusters). That's also the max partition size.
Click to expand...

I should've gotten another cup of coffee before answering. I knew there
was a file size limit and 2GB popped into my noggin.

Max file size
FAT16: 2GB (same as max partition size)
FAT32: 4GB

http://www.ntfs.com/ntfs_vs_fat.htm
 
This is called oversized PST file problem. More detailed information
can be found at http://www.datanumen.com/aor/problems/2gb-pst.htm

You can use Advanced Outlook Repair to solve the problem, by either
converting it into Outlook 2003 format ( http://www.datanumen.com/aor/problems/convert-2gb-pst.htm
), or splitting it into smaller pieces ( http://www.datanumen.com/aor/problems/split-2gb-pst.htm
)

http://www.datanumen.com/aor/ contains the detailed information about
Advanced Outlook Repair.

And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe

Alan
 
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