Emails Disappearing

  • Thread starter Thread starter GCNPlayer5
  • Start date Start date
G

GCNPlayer5

I have a user that clams that all his emails just deleted them selves.
I went and looked at the deleted folder and there is nothing there. All
the settings in outlook appear to be the normal settings. I couldn't
find a rule that was set to delete any email and auto archiving is set
for 14 days and it prompts before it deletes. We are running an
Exchange server 2k3. Has anyone else herd of this problem? If so what
else could cause the deletion and how can I fix it?
 
In
I have a user that clams that all his emails just deleted them selves.
I went and looked at the deleted folder and there is nothing there.
All the settings in outlook appear to be the normal settings. I
couldn't find a rule that was set to delete any email and auto
archiving is set for 14 days and it prompts before it deletes. We are
running an Exchange server 2k3. Has anyone else herd of this problem?
If so what else could cause the deletion and how can I fix it?
Click to expand...

Does he have any computer/device checking this mailbox via POP3?

Do you have deleted item retention (DIRT) set on your server? If so, enable
the DumpsterAlwaysOn reghack (link below) and look in the Recover Deleted
Items folder in his mailbox in Outlook.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;886205
 
Back
Top