Email's Auto Deleting

[Guest]

Email's that come in to the Outlook 2003 Inbox are deleting after 6 days.
Also, if a message older than 6 days is move to the Inbox it disappears. The
Email's are not moved into the deleted items foder.

I do not have archiving tuned on. I can not find any option that would cause
this to happen.

I receive Email's through 4 sources with Hotmail being one. I use rules to
mve Email's received into two other Inboxes depending upon which source they
came through.

 

[Brian Tillman]

Email's that come in to the Outlook 2003 Inbox are deleting after 6
days. Also, if a message older than 6 days is move to the Inbox it
disappears. The Email's are not moved into the deleted items foder.

Click View>Arrange By>Current View and choose something other than "Last
Seven Days".

 

[Guest]

Brian,

Thanks for the solution -- it works.

Roy

 

[Brian Tillman]

Thanks for the solution -- it works.

You're welcome. I knew it would.

 

[Guest]

Hello:

I'm having the same issue with emails mass deleting.

Except, when I followed Brian's suggestion, I found that the "Messages"
check box was checked, but not the "last 7 days". This is the 2nd time this
has happened. I don't have Auto Archive turned on. Can anyone help?

Thanks,
Eick

 

[Brian Tillman]

I'm having the same issue with emails mass deleting.

Do they turn up in the Deleted Items folder? If you search for a string on
one of the messages you believe was deleted, does Find locate it and, if so,
what folder does Find say it's in?

 

[Guest]

Brian:

They all go straight to the "Deleted Items" folder.

Thanks,

Erick

 

[Brian Tillman]

They all go straight to the "Deleted Items" folder.

Then you have a rule that's doing it. I know of no other way this can
happen.

 

[Guest]

I am having a similar problem, but there are no rules set and my view is set
to see all messages. I have only been using Outlook 2003 for four weeks
(finally migrated from a different mail program with my new PC) and I am
missing 3 weeks of mail! It is the 15th and I am missing everything prior to
the 4th of this month. Very problematic for me with my business.

Any help here???

Sharon

 

[Brian Tillman]

I am having a similar problem, but there are no rules set and my view
is set to see all messages. I have only been using Outlook 2003 for
four weeks (finally migrated from a different mail program with my
new PC) and I am missing 3 weeks of mail! It is the 15th and I am
missing everything prior to the 4th of this month. Very problematic
for me with my business.

Do you have autoarchive enabled?

 

[Guest]

I am having the same problem. AutoArchive is disabled and I see no rules. I
can only view this weeks email. Everything prior is missing, and it is only
happening to my inbox. I have been using this program for two months (new
computer) and wherever my messages are going, it is something that was set up
in the original programing. I am desperate for a solution, as this is my
business as well.

 

[mark]

Hey Debra,
You may have already checked this, but if you're using Outlook 2k3 you can
change the view to view the last 7 days only. It's located under the view
menu > Arrange by > Current view. If it's showing last 7 days, change it to
Messages or Messages with preview and the rest of your messages should be
accessible.

Hope this helps.
Mark

 

[Brian Tillman]

I am having the same problem. AutoArchive is disabled and I see no
rules. I can only view this weeks email. Everything prior is
missing, and it is only happening to my inbox.

Click View>Arrange By>Current View and select "Messages" instead of "Last
Seven Days".

 

[Guest]

Hi,
Still can't see the email that disappeared before last Sunday. I'll just
wait and see what happens.
Thanks,
Debra

 

[Guest]

Brian,
I'm still having problems. No rules are set up. Current View is set to
IMAP Messages. Everything is set to NOT Archive. I am still loosing my
inbox messages. They are no where to be find - not in deleted, archived, no
where. Please help.
I use Microsoft Office 2003.
Debra

 

[Brian Tillman]

I'm still having problems. No rules are set up. Current View is set
to IMAP Messages. Everything is set to NOT Archive. I am still
loosing my inbox messages. They are no where to be find - not in
deleted, archived, no where. Please help.
I use Microsoft Office 2003.

This doesn't make sense to me. If you're using an IMAP account, your
Outlook does not remove the messages from the server like a POP account
might. The messages stay on the server and you reference them there.
Unless you have something on the server that's deleting them, I just don't
see how this can be happening (not that I doubt it _is_ happening, I just
can't explain it). Sorry. SOmeone else will have to respond. I'm out of
ideas.

 

[Guest]

Brian,
My ISP is AOL. Is it possible that is where my problem is?
Debra

 

[Brian Tillman]

My ISP is AOL. Is it possible that is where my problem is?

To me, "AOL" and "trouble" are synonymous.

Can you see the messages using a web interface to the server?

 

[Guest]

Hi Brian,
Maybe you can help me too. I have some emails from regular "firends' that
go directly to Deleted Folder. There are no rules and it is random
people/customers.
Driving me crazy!
Please help.
Thanks
PDK

 

[Brian Tillman]

Maybe you can help me too. I have some emails from regular "firends'
that go directly to Deleted Folder. There are no rules and it is
random people/customers.

What type of account are you using, Exchange or POP? What version of
Outlook?