Jen said:
Help--I always email photos in the my pictures, file &
folder tasks, email this file. Tonight, I tried to do
this & got an error message "the operation could not be
completed. RICHED32.DLL failed to load. Please
re-install. I reinstalled this folder & now I do not get
the error message. However, the email box does not come
up. When I select my photo, the computer asks if I want
to resize, I say yes & then nothing happens. What
happened all of the sudden & how do I fix it?
=====================================
Are you running Windows XP?
Did you install Windows XP...*Over* a
previous operating system?
The following KB article addresses your
exact error but the article is focused on
Windows 95/98.
(218838) Riched32.dll Error Message When
Starting E-Mail Program or WordPad
http://support.microsoft.com/?kbid=218838
I guess you are using Outlook Express?
It's a long shot, but the following method
may have some success:
How do I make OE my default mail client?
Go to...Start / Run...and type the following:
"C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /reg<
(copy paste everything between the > < but not including the > <)
(But first...Check the path to msimn.exe to make sure it is correct)
Click...OK...
Then open Internet Explorer and go to...Tools / Internet Options /
Programs tab...and set OE as the default mail (and news) program.
Good luck.
--
John Inzer
Picture It! MVP
return e-mail disabled
Picture It! Support Center
http://support.microsoft.com/?pr=pic