Email

  • Thread starter Thread starter Jacquie
  • Start date Start date
J

Jacquie

Still I am unable to access my emails, still won't accept my ID & Password,
been going on for 3-4 weeks now. Please allow me to enter!

Jacquie
 
Still I am unable to access my emails, still won't accept my ID &
Password,
been going on for 3-4 weeks now. Please allow me to enter!

Jacquie

Give us some detail to be able to assist you please.

What is the part of your email address after the @ ?

Who do you pay for internet access, (your ISP)?

Please copy and paste any complete unedited error message that you get when
you try to send/receive mail.
 
Who is your mail service provider?
First, test your password by logging in to your provider's webmail.
If that works, it proves you have the correct username and password.

A likely reason for the username/password failing in Windows Mail is
account corruption. One thing you should try as a possible quick fix is
to delete that corrupted mail account, restart Windows Mail, then
recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
I'm having the same problem. Windows Mail was fine until TODAY when it asked
for my ID and password. It hasn't doene that in ages. It won't accept my ID
and password. Any sugestions??
 
Nick said:
I'm having the same problem. Windows Mail was fine until TODAY when it
asked
for my ID and password. It hasn't doene that in ages. It won't accept my
ID
and password. Any sugestions??

Nick, look at the replies you got to your post in the thread "Security
Prompt".

This web Interface is useless!!
 
Nick, please don't post the same issue under multiple threads.
That just dilutes the available responder resources.
 
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